Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: PaulWP
from Southern Indiana
Expertise:Expert
Verified Purchase:Yes
Love the new 44mm Galaxy Watch 7. It has a beautiful large screen and a much better battery than my Watch 4. My only negative is it seems to take forever for Samsung to process the trade in.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life horrible!
on December 4, 2024
Posted by: Clau
from Texas
Expertise:Intermediate
I bought this to replace my watch 4 and the battery life is awful. I have to charge it every other day. I've read up on what to do to extend battery life, I've installed updates and it just does not work for me.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, December 4, 2024
Thanks for reaching out, Clau! We always look forward to getting feedback from our valued customers. We see that you reached out concerning the Galaxy Watch7. The Watch7 comes available in 44mm and 40mm sizes, featuring a durable armor aluminum casing and sapphire crystal. The watch is powered by a 3nm processor with five cores, ensuring optimal performance. Additionally, it has a durability rating of 5 ATM + IP68, meeting MIL-STD-810H standards. The battery capacities are 425mAh for the 44mm model and 300mAh for the 40mm model. We hate to see that you've experienced some shortened battery life on your watch. We see that you've already updated your watch, which is a great start! To troubleshoot further, you can perform a battery diagnostic using the Samsung Members app if your watch is paired with a Samsung phone. Additionally, make sure all your apps are updated, as outdated apps can lead to excessive battery usage. Remember that Samsung offers a 12-month limited warranty for manufacturer defects and the option to add Samsung Care+ for extended protection. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
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on December 5, 2024
Posted by: TIMMIE57SLOWJAHOVAh
First BLIST understanden just wrote typing thier those winmmiers shalving got plu'd
Written by a customer while visiting Samsung US
Posted by: Gbenga
from Avon, IN
Expertise:Expert
Verified Purchase:Yes
splendid smartwatch and beautiful. Feels good on the wrist
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SHVN3
Expertise:Expert
Verified Purchase:Yes
Awesome watch! Traded in the 5pro. Battery performance is much better on the 7. Overall very happy 👍🏼😉
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning
on December 6, 2024
Posted by: Pawma
By far my favorite purchase! Can't wait to show it off!
Written by a customer while visiting Samsung US
Posted by: Kayla
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
I love everything except the battery life. I can't wear it while I sleep because it would be dead Middle of the day.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: O123
Verified Purchase:Yes
Overall the watch is wonderful, just a bit slow with notification, like text messages
Written by a customer while visiting Samsung US