Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
not very good battery life.
on March 1, 2025
Posted by: Jim_Raskal
Only had this watch for two weeks if that. And so far, I am not overjoyed with it. The Battery will not last 36 hours off a full charge. and many features of my traded in Gear s3 are not present.
Granted it is a lot lighter than the Gear S3 and is a little more stylish. and the ECG possibilities are nice.
But it won't do any good sitting on the charger instead of my wrist.
Response from Samsung USBy R&R Team, March 3, 2025
Hello Jim_Raskal,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like further assistance or if you have any questions for us after reviewing the resource shared, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like further assistance or if you have any questions for us after reviewing the resource shared, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Michele M
Verified Purchase:Yes
The watch case back is entirely too thick. I have an extremely thin wrist and the bottom of the watch case (the underside of the crystal) protrudes down into my wrist. I miss a flat bottom watch against the top of my wrist. The band color options (olive green or cream) are gross. I wanted a simple black band but had to buy the watch and then seek out other bands to have a simple black band. The watch overall works extremely well but at times I must take it off to rest my wrist due to the thickness of the watch and how it lays on top of my wrist (feels like it is digging in).
Response from Samsung USBy R&R Team, March 3, 2025
Salutations Michele,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few resources that you may find beneficial to have. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few resources that you may find beneficial to have. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Battery life is great, feels good on the wrist and very accurate sensors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jojo
from Louisiana
Expertise:Beginner
Verified Purchase:Yes
Easy to set up and use. The battery dies in a few days but if you have on power saving mode and always on display turned off it last longer.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy access to apps and easy use. Good purchase
on March 1, 2025
Posted by: Lightin2
[This review was collected as part of a promotion.] I haven't worn a watch for years. I find this watch very helpful. The apps are easy to access, the battery life is amazing(4 days on battery saving), and I dont need my phone with me all the time.
I highly recommend this galaxy 7 watch to anyone looking for a easy to use, good quality watch
Value
5
Written by a customer while visiting Samsung US
Posted by: Frankmtz3
from Texas
Expertise:Expert
Verified Purchase:Yes
Watch is great fits comfortably works great battery lasts long. Screen is scratch resistant. Very nice watch. I would definitely buy another one in the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Maria MS
from Nashville, TN
Expertise:Expert
Verified Purchase:Yes
I love the watch style. It is a bigger screen and great band. More tech options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on March 1, 2025
Posted by: Beastmode
[This review was collected as part of a promotion.] This watch does everything it's like having a phone on my wrist works amazing with my s25plus
Value
5
Written by a customer while visiting Samsung US