Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Candace
from CT
Expertise:Intermediate
Verified Purchase:Yes
Love the upgraded features on the watch - Although the sleep apnea monitor is a great feature in theory, it has a hard time recording... saying watch may not be snug enough. The biggest issue is the battery life. I have to charge this watch twice as much as my galaxy watch 5.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch yet
on November 7, 2024
Posted by: Authenticitee
[This review was collected as part of a promotion.] I love this bigger screen and the amazing features. I love how easy it was to pair and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery life!
on November 7, 2024
Posted by: Drumerx
I upgrade each time a new watch comes out and love Samsung products, but the battery life of the 7 is terrible. Seems like I'm charging the watch every day! NOT GOOD.
Response from Samsung USBy Social Commerce, November 8, 2024
We really appreciate you taking the time to reach out to us, Drumerx. Your feedback is essential as we continue to make improvements. We noticed you reached out to share your thoughts on the Galaxy Watch7. We are excited to see that you've made the upgrade to the Watch7! The Watch7 is enhanced with Galaxy AI and is equipped with our most powerful watch processor yet. The cutting-edge 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are experiencing a shortened battery life, it may be due to your device needing to be updated. We recommend checking to see if your watch is up to date with the latest software available. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for additional options to help optimize your watch's battery. If this continues to be your experience we recommend reaching out to us at Samsung Support so that we can look into what may be causing this. Thank you for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Smartest watch yet
on November 7, 2024
Posted by: JadZ
from Lebanon
Expertise:Expert
I would have loved a 2+ days battery life , beside that Samsung made an already smartwatch even smarter, the new chip and biometric sensor are a proof of Samsung attention to hardware, while sharing the software with Google the One UI 6 is polished , seamless integration with my s24 ultra.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kay C
from Wayne, NJ
Expertise:Expert
Verified Purchase:Yes
More responsive than watch5 trade-in...gives option for using with gloves, smart looking, comfortable, a few new health features. Wasnt sure about needing upgrade as I love watch5 but with the discount was worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well made, convenient features
on November 7, 2024
Posted by: Vulture
[This review was collected as part of a promotion.] The build feels nice, and is nice looking. I don't use any Galaxy AI things on the watch, but it has other useful features. Getting notifications without having to go back to your phone, timers, good alarm functionality, downloadable apps, a bunch of nice watch faces, and of course Samsung health and fitness tracking.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kimberly
from Florissant, MO
Expertise:Intermediate
Verified Purchase:Yes
Excellent fit. Love the design. Great quality, battery, and apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ajay
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Watch 2. Loving the new version so far..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US