Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Great watch
on November 3, 2024
Posted by: Fricc2174
[This review was collected as part of a promotion.] Great watch. Lots of features. Looks great, came with 2 bands.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Immediately changed the band because the original band looked and felt cheap. Additionally, purchased a face cover and screen protector. Theses changes look more professional for daily wear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Morkie owner
from Iowa
Expertise:Beginner
Verified Purchase:Yes
Like the watch. I wish that it would hold a charge longer, though. I tried to change the band, but cannot get the band it came with off.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jessica
from Charleston WV
Expertise:Beginner
Verified Purchase:Yes
Good battery life awesome features haven't got a separate line yet but already love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded!
on November 4, 2024
Posted by: Jona24
[This review was collected as part of a promotion.] I switched from from Galaxy watch 4 classic. Even though I miss the rotary dial, the improved battery life and other features makes it a worthy upgrade.
Value
5
Written by a customer while visiting Samsung US
Posted by: Smitty
from Donora, PA
Expertise:Intermediate
Verified Purchase:Yes
Love this smartwatch. It is the lightest smartwatch I have owned. The battery life on it is amazing. It does what it is supposed to without any problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: WildTiger
from Hawaii
Expertise:Expert
Verified Purchase:Yes
So far it's working great
The response time is substantially better than the watch 5. Just wish the app Facer worked on it, that was a little disappointing.
The response time is substantially better than the watch 5. Just wish the app Facer worked on it, that was a little disappointing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charlie M
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Many great features on this watch. Upgraded from the Watch4 to see if the heart rate monitor was more accurate. Unfortunately, it never seems to match the other devices I use specifically designed as such.
I would recommend this to a friend!
Features
4
Performance
3
Value
3
Response from Samsung USBy Social Commerce, November 4, 2024
Thank you for sharing your honest feedback about the Galaxy Watch7, Charlie. Even when you wear your smartwatch or fitness band correctly, various factors can affect the accuracy of heart rate readings. Heart rate measurements may not be reliable depending on the conditions and surroundings. If readings are taken at low temperatures, they may be inaccurate, so it's important to keep yourself warm while measuring your heart rate. Additionally, if the heart rate sensor is dirty, clean it using a soft, dry cloth before trying again. Obstructions between the watch band and your wrist, such as body hair, dirt, or other objects, can prevent light from reflecting evenly. Other factors include smoking or consuming alcohol before taking measurements, which can lead to different heart rate readings compared to your normal rate. It's also important to avoid talking, yawning, or breathing deeply while measuring your heart rate. Users with thin wrists may experience inaccurate readings, and measurements taken for infants and toddlers may also be unreliable. If your smartwatch or fitness band is still not reading your heart rate correctly, there are a few steps you can take to troubleshoot this. Check out the link attached for options to help troubleshoot. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US