Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Solakin
from Fallston, MD
Verified Purchase:Yes
The Galaxy Watch 7 has become an indispensable element of my health monitoring system. From monitoring basics as my exercise to my sleep, my heart rate, my energy level, etc., the Watch has continued to impress. The Watch has also been good for several daily activities including taking my phone calls, reading and responding to my messages, etc. However, the wrist band is not that impressive. It is different but not really an upgrade over the Warch 4. An impressive watch nonetheless.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Sarah
Verified Purchase:Yes
Great watch! I'm coming from a galaxy watch 3 to the 7. It's a nice upgrade! It paired with my new phone easily and it does all the things I need it to do, check texts, answer calls, play and pause music, track sleep, etc. Battery last 2 days (I don't have the screen on all the time). It's a great addition to my Galaxy S25! Definitely recommend, especially if you have other Samsung devices... makes everything easy to pair!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
40mm was the perfect size for my wife. The band and quality is never a letdown with Samsung.
Written by a customer while visiting Samsung US
Posted by: Johnnyb67
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
My new galaxy watch 7 is everything i thought it would be
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from FL
Expertise:Intermediate
Verified Purchase:Yes
I'm disappointed with the battery life of the watch. I got the battery replaced and there's some improvement. You need to work on the battery life on your next upgrade.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, March 7, 2025
Greetings David,
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Watch7. Your feedback is valued. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Watch7. Your feedback is valued. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Affordable smart watch with great features
on March 5, 2025
Posted by: Hassan
[This review was collected as part of a promotion.] It does virtually everything the new Samsung Galaxy Watch Ultra does, except with a smaller battery life and no emergency siren. It’s got the same new optical heart rate sensor, the same new multi-band/dual-frequency GPS, and the same new Energy Score and other fitness-related metrics/features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Review for Galaxy Watch7, 44mm, Silver, Wifi/Bluet
on March 5, 2025
Posted by: Javier
from Orlando FL
Expertise:Expert
Verified Purchase:Yes
Good Size!!! Good Color!! Good product!! Awesome!! Recommend 100%
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Liah So
from TX
Expertise:Intermediate
Verified Purchase:Yes
While the watch itself is fine in most regards, one thing I can't get past is the horrid battery life.
If you use the smartwatch as it's intended, the battery life lasts only a few hours. If you put the watch on bare bones power mode (as in 90% of the apps/watch uses are disabled) then you get a day out of the battery. And if you do that, then it completely negates the purpose of having a smartwatch.
I even have the watch a couple of weeks to kind of sync itself because a lot of people said that the watch needs time to update itself when you first get it, and that drains the battery quickly. But even 2 weeks later the watch still lasts barely a day.
I hope Samsung fixes this. I'd return it for a refund, but I already threw away my old smartwatch.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, March 6, 2025
Hey Liah,
Thanks for taking the opportunity to share your thoughts with us regarding the purchase of your Samsung Galaxy Watch7. Your candor is valued. Your Watch7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions or if you would like further assistance afterward, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your thoughts with us regarding the purchase of your Samsung Galaxy Watch7. Your candor is valued. Your Watch7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions or if you would like further assistance afterward, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US