Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Very bad woth battery
on October 29, 2024
Posted by: Sam4533
[This review was collected as part of a promotion.] I switched and regretted exchanging this with my old watch5 which it ised to hold batter life for days, this one quick to drain maybe I hot a lemon. Galaxy AI
Value
3
Response from Samsung USBy Social Commerce, October 30, 2024
We appreciate you taking the time to share your thought on the Galaxy Watch7, Sam. The Galaxy Watch7 is equipped with a groundbreaking 3nm processor that significantly enhances its performance and functionality. This cutting-edge technology allows you to effortlessly switch between various tasks, such as checking the weather, monitoring your fitness activities, and managing notifications, all with remarkable speed and efficiency. One of the standout features of the Galaxy Watch7 is its optimized battery life, which ensures that your watch can keep up with your active lifestyle. With up to 40 hours of battery life on a single charge, you can confidently wear your watch throughout the day and night without worrying about recharging. We hate to see that you've experience a shortened battery life on your watch. Please check out the link attached for options to help enhance your watch's battery life. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on October 30, 2024
Posted by: Preacher34
[This review was collected as part of a promotion.] Galaxy AI has added som much to this watch it has helped conect everything i need in keeping track of life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I want to live it
on October 30, 2024
Posted by: Drkchoc
from California
Expertise:Expert
Purchased the watch because my gear2 stop charging..but the bad is so tight and uncomfortable I'm going to have to return it. I can't even enjoy because I'm tugging, turning, or completely taking it off
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Social Commerce, October 30, 2024
Thank you for sharing your thoughts about the Galaxy Watch7 with us, Drkchoc. Your feedback is invaluable as we strive to improve. The Galaxy Watch7, powered by the most advanced watch processor yet, offers enhanced health insights through Galaxy AI. It features new sleep apnea tracking, improved fitness tracking, and personalized wellness tips, all backed by exceptional processing power and battery life. The 3nm processor allows seamless transitions between activities while optimizing battery longevity. An upgraded sensor provides precise tracking of heart rate and sleep patterns, while the Energy Score assesses physical readiness based on daily activities. Additionally, the Suggested Replies feature simplifies text responses, and voice-to-text summaries make note-taking easier. Overall, Galaxy AI helps users compare performance over time, improve swimming techniques, and earn motivating badges for their progress. We hate to see that the band on your watch has not been comfortable for you. We have several options that may suit your preferences and provide a comfortable fit for the Galaxy Watch 7. The Sport Band is quick-drying, features colorful stitch details, and comes in green, silver, cream, dark gray, and orange, compatible with the Watch 4 through Watch 7 series. The Fabric Band is lightweight with a snug fit and a convenient Velcro closure, available in green, wine, pink-white, and navy (medium/large only), and also compatible with the same series. Lastly, the Athleisure Band offers a stylish and sporty option for everyday wear, made from soft, stain-resistant materials and available in green, silver, sky blue, pink, and cream (pink and cream in small/medium only), compatible with the Watch 4 through Watch 7 series. Feel free to choose the one that best fits your style and comfort! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I'm not sure how to rate this watch as I'm not able to use it. This watch does not connect to my phone and your website should have listed the phones that are not compatible. I have a Samsung Note 9 which still works great but this watch does not talk to my phone. This watch will probably sit on the shelf for awhile.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 31, 2024
Thanks for taking the time to share your experience with the Galaxy Watch7 with us, Malbet. The new Galaxy Watch7 is equipped with the most advanced processor ever used in a smartwatch, providing enhanced health insights powered by Galaxy AI. It features new sleep apnea tracking, improved fitness tracking, wellness tips, and superior processing power along with extended battery life. The 3nm processor ensures smooth transitions between activities and optimizes battery performance for longevity. Additionally, the upgraded sensor offers exceptional precision in tracking heart rate, sleep patterns, and more, delivering high accuracy in your health monitoring. We hate to see that you haven't been able to connect your phone to your watch. The Galaxy Watch7 is compatible with phones running Android 10.0 or higher and equipped with at least 2.0 GB of RAM. Please make sure to check for any updates for your Note9 and try to pair again. If you require any further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
This is a nice watch it looks good was simple to pair with my s24 phone. The only downside is after coming from a gear 3 smart watch. It operated a little different but there's plenty of videos on YouTube to assist in this. It holds a charge for a few days which I don't sleep in mine. Heart rate monitor is pretty accurate
Written by a customer while visiting Samsung US
Customer Rating
2
Watch 7 Poor Battery Life
on October 31, 2024
Posted by: VA Donn
from Virginia
Expertise:Intermediate
I traded in my Samsung Galaxy Watch5 Pro. I miss the excellent battery life on that watch. I am lucky to get a day to a day and a half without having to charge this new 7. I leave Bluetooth and WIFI turned off to get the day and a half. With Bluetooth turned on with my phone I get a day. I wish I did not "upgrade."
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 1, 2024
Hey VA Donn. Your feedback on the Galaxy Watch7 is greatly appreciated. The Watch7 has several features of health and wellness-focused technology, enhanced by Galaxy AI. One of the key aspects is the Energy Score, which aids users in achieving their health goals, complemented by personalized wellness tips. Additionally, the device facilitates communication through Suggested Replies, allowing users to make calls and respond to texts efficiently while on the move. Another significant feature is the improved Heart Rate Tracking, which emphasizes the importance of monitoring heart health. Lastly, the ability to stream music or podcasts directly from the watch to Galaxy Buds enhances the user experience, promoting both entertainment and fitness engagement. Overall, the integration of these features underscores a commitment to health management and seamless connectivity. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help optimize your Watch7's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus