Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Gowtham Reddy
from Cincinnati, OH
Verified Purchase:Yes
Battery is draining fast and is not expected from a classy watch like samsung watch7
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: OGar
from Edinburg, Tx
Verified Purchase:Yes
After having my watch for over a month, I just found out that I can't charge it on the back of my phone. I used to do that with my watch 6. Although I was excited about getting the latest watch, I now regret it. Being able to charge my watch on the back of my phone was really convenient. Now I'm kinda regretting buying the newest watch. I guess I should've researched that.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for sharing your feedback on the Galaxy Watch Ultra, OGar. Our goal is to ensure that our customers have the best experience possible with our devices. The Galaxy Watch Ultra and Watch7 have a new rear sensor design to improve sensor accuracy over previous models. As a result, it is possible to assess health-related data points that were not previously supported as well as take more reliable measurements during prolonged or specialized exercises. However, the new sensor design required changing the shape of the back glass. The alteration increased the distance between the internal wireless charging coil of your Watch and the wireless charger, so the Wireless power-sharing feature available on the previous model is no longer supported. We appreciate your understanding. If you have any other concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
I love my new watch! Recommend the trade in program for all users!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery and fits okay
on October 23, 2024
Posted by: Nateblaze
[This review was collected as part of a promotion.] The battery could be a bit better but I get a full day out of it even with going to the gym and having full health benefits on. I charge my watch roughly around 12 and use the sleep tracking at around 1230 for bed. I get around 20% left each day and it takes an hour to charge back to a 100%. The fit is good when I using it during the day for tracking my vitals and steps but at night for the blood oxygen tracker I keep getting the notification to keep my watch closer to the hand or it's not being able to clearly track it. But I love the tracking of the heart and bed sleep. I love the changes they have brought to the watch from the watch 3. The 44mm is perfect size for reading texts or notifications and the perfect size to be able to keep it low profile in your pocket or while traveling.
Value
5
Written by a customer while visiting Samsung US
Posted by: Savannah
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Galaxy watch3. This version is sleeker and more lightweight, which I like. The only thing I don't love is the battery drains a lot faster than my watch3 did. I've had the watch for 2 weeks now and it still drains to around 65% by noon when I put it on at 6am.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Attractive Android watch
on October 23, 2024
Posted by: Stephen
[This review was collected as part of a promotion.] I bought my watch primarily for the fitness tracking, which it does well. I like the choice of watch faces and the information they show. I have the 40mm version with the cloth band, which is very comfortable. I do have some complaints though. It needs a Samsung charger for it to recharge at a reasonable speed. It also behaves inconsistently. Sometimes the display stays on like it is supposed to, sometimes not. Also installing any additional apps quickly kills the battery life. Bottom line is that it works great as an attractive fitness tracker but I would not expect much more out of it.
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
We appreciate you taking the time to reach out to us, Stephen. We always look forward to hearing from our valued customers. We noticed you reached out to share your feedback on the Galaxy Watch7. We're glad to see that the fitness tracking features have been working well for you. With the Watch7, you can challenge yourself on your next run or bike ride using tracking with Galaxy AI which compares your current performance to your last. Improve your swimming technique with stroke analysis and SWOLF score. We noted your concerns about the charger as well as the apps draining your battery life. We recommend always using a Samsung charger with Samsung devices to ensure proper charging. As far as the battery, please check out the link attached for options to help optimize your watch's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on October 24, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] My new Samsung Galaxy Watch 7 has really helped to streamline my life.
I can take phone calls and answer texts without having to fumble through my purse for my phone.
I can even answer texts during "inopportune times" (like during meetings 🤫) without disrupting anyone.
I'm also learning a lot about myself from my watch. The Galaxy AI features like the sleep tracking and energy score have really helped me to improve on my sleep patterns and develop better daily wellness habits overall. (It even tracks your snoring... which is kind of embarrassing, but totally interesting at the same time!)
It's also been very helpful to track my pulse throughout the day and I can share those numbers easily with my doctor.
There are so many cool features of this watch that I don't even know where to start! Every day it seems like I learn something new.
(The only reason I didn't give it five stars is because you can't call or text if your phone is off, and that seems kind of counterproductive to me...)
Otherwise I think this is a great product and a worthwhile investment! I love my Galaxy Watch 7!!
I can take phone calls and answer texts without having to fumble through my purse for my phone.
I can even answer texts during "inopportune times" (like during meetings 🤫) without disrupting anyone.
I'm also learning a lot about myself from my watch. The Galaxy AI features like the sleep tracking and energy score have really helped me to improve on my sleep patterns and develop better daily wellness habits overall. (It even tracks your snoring... which is kind of embarrassing, but totally interesting at the same time!)
It's also been very helpful to track my pulse throughout the day and I can share those numbers easily with my doctor.
There are so many cool features of this watch that I don't even know where to start! Every day it seems like I learn something new.
(The only reason I didn't give it five stars is because you can't call or text if your phone is off, and that seems kind of counterproductive to me...)
Otherwise I think this is a great product and a worthwhile investment! I love my Galaxy Watch 7!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent. No battery issue. No Outlook watchface
on October 24, 2024
Posted by: Devo
Expertise:Expert
I upgraded from a Watch4 Classic to a Watch7 44mm.
POSITIVES
1. Battery life is excellent. I was very worried about this from all of the negative reviews. I was told to buy the 44mm (which I going to anyway) because of its larger battery. After a full 24 hours of wearing it for over a week, I have not a day where the watch was below 40%, and a few days over 50%. Way better than my Watch 4 Classic. If you're holding off due to battery concern, there is none with the 44th.
2. Large screen is nice improvement. Buttons, especially lock screen code and calculator, is easier to select and press numbers. I do not miss the bezel.
3. My watch band from my Watch4 fits perfectly. I read somewhere that it would not, but it does.
POSITIVES
1. Battery life is excellent. I was very worried about this from all of the negative reviews. I was told to buy the 44mm (which I going to anyway) because of its larger battery. After a full 24 hours of wearing it for over a week, I have not a day where the watch was below 40%, and a few days over 50%. Way better than my Watch 4 Classic. If you're holding off due to battery concern, there is none with the 44th.
2. Large screen is nice improvement. Buttons, especially lock screen code and calculator, is easier to select and press numbers. I do not miss the bezel.
3. My watch band from my Watch4 fits perfectly. I read somewhere that it would not, but it does.
NEGATIVES:
1. My two main watch faces are no longer compatible (Cronosurf Wave Pro and Outlook)
2. The Outlook watch face was the ONLY watch face that showed your Outlook calendar on the watchface. Since it is no longer support, there are NO watch faces that will show you your Outlook calendar. Ultra Info Board comes close, but no complication will actually show the calendar. There is no way to show, for example, your next appointment on your calendar on the watchface. It can only be viewed by opening the Outlook app and calendar. This is the main problem with Samsung Watch OS is the weakness in Outlook calendar integration within a watch face.
1. My two main watch faces are no longer compatible (Cronosurf Wave Pro and Outlook)
2. The Outlook watch face was the ONLY watch face that showed your Outlook calendar on the watchface. Since it is no longer support, there are NO watch faces that will show you your Outlook calendar. Ultra Info Board comes close, but no complication will actually show the calendar. There is no way to show, for example, your next appointment on your calendar on the watchface. It can only be viewed by opening the Outlook app and calendar. This is the main problem with Samsung Watch OS is the weakness in Outlook calendar integration within a watch face.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US