Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Franklectic
from Albuquerque NM
Expertise:Expert
Verified Purchase:Yes
Compared to my GW5 Pro my GW7 44 has less battery life and the haptics are weak. I have missed many notifications because of this
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, October 23, 2024
Thanks for sharing your thoughts on the Galaxy Watch 7 with us, Franklectic. We always appreciate receiving feedback from our valued customers. The Galaxy Watch 7 is designed to meet the demands of modern lifestyles with its advanced features and sleek design. One of the standout features of the Galaxy Watch 7 is its impressive 425mAh battery, which ensures long-lasting performance, allowing you to stay connected throughout the day without constantly worrying about recharging. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help optimize your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this thing!
on October 23, 2024
Posted by: Samsung4life19
[This review was collected as part of a promotion.] Honestly this is the first time I've really worn a watch and I'm loving it. I still need upgrade my phone. So I haven't tried out the Galaxy AI much.
I do like what I've seen though. So hopefully won't be long now.
I have the 40mm watch and was really worried at first about batter life. It's been amazing though. Lasts much longer than I expected.
It's the perfect size for me too. I wanted something lower profile and I have smaller wrists. I'll add a photo really quick.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeanie
Verified Purchase:Yes
This watch replaced the original Galaxy watch that I had. I am very pleased with it and was able to transition from my old watch to my new one very easily.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on October 23, 2024
Posted by: Clau1024
[This review was collected as part of a promotion.] It is convenient to quickly check messages when I can't use my phone. They keyboard is bigger so it is easier to type. I get a lot of compliments on the watch. It looks really nice with the white band. The battery lasts really long, I can go days without charging it.
Value
5
Written by a customer while visiting Samsung US
Posted by: MerryQ
from Beaufort SC
Expertise:Intermediate
Verified Purchase:Yes
Battery issues. Needs to be recharged morning and night if I want to record my pulse rate round the clock. Also, if you are doing something like pushing a stroller, a lawn mower, a grocery cart etc. it is not recording your steps. Your arms have to swing for it to count your steps. If you can get it around your ankle you get a much more accurate step count for your day. The vinyl band it shipped with kicked off my psoriasis: bought a leather band at a jewelers. Has several nifty apps but the battery drain is super annoying.
Response from Samsung USBy Social Commerce, October 23, 2024
We appreciate you taking the time to share your thoughts on the Galaxy Watch7, Merry. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help enhance your watch's battery life. Your Samsung smartwatch automatically tracks the number of steps you've taken while wearing it. Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking. The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count. We hate to see that you've experienced challenges with your watch band. We do offer a plethora of other watch bands that may work better for you. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Leon
from Florida
Expertise:Expert
Verified Purchase:Yes
The watch is good, it works very well and the battery lasts longer than previous versions, but this time Samsung did not do a very good job with the colors, they should have had more options, like the previous versions.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: James
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I love it so much it's everything I won't in a watch one of the best yet keep doing what you doing I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: CCleveland
from Nashville
Expertise:Expert
Verified Purchase:Yes
More memory and ui tweeks makes the watch much easier, faster and a joy to use. Limiting color options on the 40 and 44 mm but still the best galaxy watch ever made.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US