Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Nick T
Expertise:Intermediate
Verified Purchase:Yes
Love the watch! Coming from a Watch 4, I like the new band, and the battery life seems to be much beeter than my 4.
My critical feedback is that being 3 generations newer, there doesn't seem to be a whole lot of differences. Also, really wish Samsung Wear app supported standalone routines for the watch, not ones only dependent on your phone's status.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Samsung Mamma
from Texas
Expertise:Expert
Verified Purchase:Yes
I love it! Still charges on the old samsung watch chargers. New features and options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It looks good and all the new features are great
on October 22, 2024
Posted by: Joeiri
[This review was collected as part of a promotion.] I love the way it looks and the great features with the fingers and the movement of my hands
Value
5
Written by a customer while visiting Samsung US
Posted by: Vinforce
Verified Purchase:Yes
That's a great watch I was looking for.
Only thing that made me to reduce star is because for battery life. I hardly get 18hrs
Only thing that made me to reduce star is because for battery life. I hardly get 18hrs
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Eric P
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
Battery life is drastically worse than Watch 5 Pro. I used to get almost 4 days on the Watch 5 pro, now I am lucky if I get over 2 - 2.5 days. It was nice to not need a charger for weekend trips... now it's a necessity to bring a charger. Very disappointed, the battery life is no where close to the previous watch. It is thinner and lighter, which is nice... but charging all the time is huge drawback for me.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Hey Rhazzed! Thanks for reaching out to us and leaving your review of the Galaxy Watch7. Your feedback is essential as we continue to make improvements. The new 3nm processor in the Galaxy Watch7 is designed to supercharge your daily routine. This advanced processor allows you to seamlessly switch from checking the weather to tracking your workouts with lightning speed. Its efficiency also optimizes battery life, ensuring long-lasting power to keep up with your active lifestyle. We understand how important it is to have a durable battery to enjoy all the great features of this watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help to increase your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: JoeS
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
The packaging was excellent for delivery. Very simple to activate the watch and pair with phone. Longer battery life a plus. So many exercise choices available when I go to the gym. Watch band makes it easy to put on my wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Chicago Il
Verified Purchase:Yes
The Samsung watch 7 works great! Its reliable on everyday living
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul Rosas
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Love the watch itself, but the battery life is pretty terrible. One day of use and it has to be charged. I basically have a routine now where I get up in the morning and have to charge it everyday after I get my sleep metrics. I have other watches that last more than a week, so this is my barometer.
Other than that, its light, well made, nice bright screen.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Social Commerce, October 23, 2024
We greatly appreciate you taking the time to share your feedback with us, Paul. We are committed to providing our customers with the best possible experience, and your input is invaluable to us. We are thrilled to hear your thoughts about the Galaxy Watch7. The Galaxy Watch7 is equipped with a cutting-edge 3nm processor that is designed to supercharge your daily routine. This powerful processor allows you to seamlessly switch from checking the weather to tracking your workouts in no time, ensuring that you can efficiently manage your day without any interruptions. Additionally, the processor optimizes battery life, providing long-lasting power to keep up with your active lifestyle. You can rely on the Galaxy Watch7 to accompany you throughout your day, no matter how busy it gets. We're glad to see that you love the watch but we understand that to enjoy all the great features the Watch7 offers, you will need a durable battery. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please check out the link attached for options to help optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US