Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Sarah
Verified Purchase:Yes
Great watch! I'm coming from a galaxy watch 3 to the 7. It's a nice upgrade! It paired with my new phone easily and it does all the things I need it to do, check texts, answer calls, play and pause music, track sleep, etc. Battery last 2 days (I don't have the screen on all the time). It's a great addition to my Galaxy S25! Definitely recommend, especially if you have other Samsung devices... makes everything easy to pair!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect watch!
on March 10, 2025
Posted by: Beme85
[This review was collected as part of a promotion.] Being able to monitor my health and have access to apps is amazing. This is my first samsung watch and I love it. Pictures, music and health have never been easier to keep track of now.
Value
5
Written by a customer while visiting Samsung US
Posted by: The castorian
from BOSTON, Ma
Verified Purchase:Yes
Very nice watch, easy to use, help me to check my heart beat easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pleaae be careful in dealing with Sansung agents.
on March 11, 2025
Posted by: Vic D
Verified Purchase:Yes
The watch itself seems very nice! Quite impressed!
Response from Samsung USBy R&R Team, March 11, 2025
Aloha Vic,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we commit to constant innovation and improving the design and functionality of our product line. We're happy to hear that you're impressed with your new Galaxy Watch7 purchase. If you would like to share additional feedback with us regarding its performance, functionality, or durability, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we commit to constant innovation and improving the design and functionality of our product line. We're happy to hear that you're impressed with your new Galaxy Watch7 purchase. If you would like to share additional feedback with us regarding its performance, functionality, or durability, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery drains incredibly fast.
on March 11, 2025
Posted by: Elen
from Chicago IL
Expertise:Intermediate
I stopped using my fitbit due to various issues and thought this watch would be an upgrade. The battery life is awful! I'm having to charge it at the end of the workday before bed and then again when I wake because the battery drains about 25% in less than 8 hours. So disappointed that I may have to start using the fitbit again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Hey Elen,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we make every effort to improve the functionality of our product line. The Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Also, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance or if you have any questions for us. We're here to assist you further, if needed. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we make every effort to improve the functionality of our product line. The Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Also, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance or if you have any questions for us. We're here to assist you further, if needed. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite smartwatch
on March 12, 2025
Posted by: RaeLee
[This review was collected as part of a promotion.] I've had four a different models of Galaxy watches throughout the years and each one gets better and better! It is such a comfortable fit, lightweight, Samsung Health seems very accurate, I downloaded a bunch of music to it and there's still plenty of storage so it's great to use at the gym or while exercising and not needing your phone on you and works seamlessly with my other Samsung devices!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life 😥
on March 13, 2025
Posted by: Tanajo
[This review was collected as part of a promotion.] The battery life is horrible. You can't go a complete day. I have to take it off to charge it, which shortens my step count.
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Greetings Tanajo,
Thank you for sharing your feedback with us about the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needed to be recharged. Your Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for sharing your feedback with us about the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needed to be recharged. Your Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade
on March 15, 2025
Posted by: Ai7samfan
[This review was collected as part of a promotion.] Now this will be a no-brainer as my last watch was the 3 frontier. The new watch 7 is so fast and full of apps and options I cannot keep up. I can pretty much do almost anything I can do on my new s25ultra. At times it gets a bit annoying but thay is only becasue I have not had much time to play-around with it and set it to my liking.
I dont usually give anything the full stash and it's not because the device is and but because there is always room to grow. I give the watch a 4 of our 5 and I do have a small complaint, and maybe it's just me. But the pinch gesture to start and stop does not work for me. I would say it has worked correctly maybe 2 in my 3 weeks of using he watch. It could be me and I need to set it better but as far as I know I am doing it correctly.
Value
4
Written by a customer while visiting Samsung US