Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Avoid this product
on October 3, 2024
Posted by: DisgruntledWatchMan
Expertise:Expert
It's cool but I've had it for only a few days and it's dying in a couple hours. Samsung sends me 600 pages of information instead of actually trying to help. Do not recommend. I traded in my old watch so I guess this is my life now. Don't buy unless you have a battery in your arm
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, October 4, 2024
We appreciate your feedback. We love getting insights from our valued customers. We see that you reached out to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 is equipped with a 300mAh battery. This capacity is designed to provide extended usage to enjoy all the features your watch has. If you are experiencing shortened battery life on your watch, it's important to make sure that your watch is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: Ralphs
from Houston, Tx
Verified Purchase:Yes
Good simple watch battery life is better than expected after software update
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Timothy
from Sheboygan,Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I wasn't seriously considering the Samsung Galaxy Watch 7 until I saw an article about Samsung offering trade in values for older watches towards the Galaxy Watch 7. After finding I would get full value for my Galaxy Wach 4 (minus sales tax) I purchased the watch 7. I have been very impressed by the upgrade in performance as well as added features compared to the watch 4. I get 24 hours of battery life per charge and have been very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery sucks
on October 3, 2024
Posted by: NepaFS
Expertise:Intermediate
Looks great. Like the sleep features, but the battery life is atrocious. Can't work 2 shifts without having to charge it between. If you charge it while you sleep, what's the point of having the sleep features. Def regret it. Should have got the ultra
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, October 4, 2024
Thank you for providing us with your feedback! We always appreciate hearing from our customers. We noticed that you reached out to us about the Galaxy Watch7. We're glad to hear that you are enjoying the sleep features on your watch. The Samsung Health app will work alongside your Galaxy Watch7 or Galaxy Watch Ultra to create a personalized energy score that is based on your sleep data, blood oxygen level, snoring time, skin temperature, and heart rate. We understand that you need a durable battery to enjoy all the great features that your watch offers. Please check out the link attached for options that should help optimize your watch's battery life. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. If this persists after troubleshooting, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Lil Eb
from cincinnati Ohio
Expertise:Intermediate
Verified Purchase:Yes
this is a very good watch i really love this watch i'm glad I upgraded
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Janusz
from Old Bridge NJ
Expertise:Intermediate
Verified Purchase:Yes
the best looking watch ever, and it counts steps flawlessly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device with only one minus
on October 4, 2024
Posted by: Chinnu
from New Haven, CT
Expertise:Intermediate
This device has been in my possession for ten days. It has proven to be quite useful and has exceeded my expectations, given its price point.
This is an exceptional device and the best watch I have ever used.
The battery life is somewhat shorter than I had anticipated.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew
from Ravenna Ohio
Expertise:Intermediate
Verified Purchase:Yes
Great watch, love the sleep monitoring function...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US