Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Horrible battery life
on September 29, 2024
Posted by: Kenny
from Boston
Expertise:Intermediate
Great watch, great features. However the battery life is completely atrocious. Had 45% battery, went for a walk using the watch only for music and walking tracker and didn't even last an hour. 44 min into it the watch died.
Features
5
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, September 30, 2024
Thanks for the outreach, Kenny. It's always great to hear from our customers and get their helpful feedback. When it comes to tracking your workouts, the Galaxy Watch7's built-in Galaxy AI allows you to challenge yourself on your next run or bike ride. The Galaxy AI compares your current performance to your previous ones, providing valuable insights that can help you set and achieve new goals. Additionally, if you're into swimming, the Galaxy Watch7 can help you improve your technique with its stroke analysis feature. By analyzing your strokes and providing you with a SWOLF score, you can get a better understanding of your swimming efficiency and work on enhancing your performance in the water. We understand the importance of having a long-lasting battery to enjoy features like these. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached to learn more about how to increase your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Juan D
from Texas
Verified Purchase:Yes
I upgrade from my older watch and have been able to enjoy it. I like the addition of the new features and being able to use the watch with a better battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Julie48327
from Michigan
Expertise:Expert
Verified Purchase:Yes
Lots of new apps. Longer battery. New watch faces from the galaxy 5. Love the choices of watch bands too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charlie
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
The look is the same as my Galaxy Watch 5 but the speed and performance of the chip and GPS work a lot better. A good upgrade for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible just horrible
on September 30, 2024
Posted by: Mlong
from Az
Expertise:Expert
They could have offered me a few colors to pick from!
Since I now have to purchase a better-looking watch band they could have made it easier to uninstall and install the watch band.
The battery will not last an entire day.
I should have gone with the other guys .
Since I now have to purchase a better-looking watch band they could have made it easier to uninstall and install the watch band.
The battery will not last an entire day.
I should have gone with the other guys .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 1, 2024
Thanks for sharing your honest feedback with us, Mlong. We always appreciate getting insights from our customers. We see you reached out to share your thoughts on the Galaxy Watch7. Made using various comfortable and stylish materials, the new watch band selections for the Galaxy Watch7 and Galaxy Watch Ultra have something for everyone. For example, the functional Sport Band is ideal for fitness enthusiasts and the Athleisure band is perfect for casual wear. Plus, the Galaxy Watch7 bands are interchangeable with previous Galaxy Watch models that share the same band size. The Galaxy Watch7 bands include a one-click button design that lets you change out the watch bands whenever you like. You can push the button to connect a band, and then push the button again to release the band. We noted your concerns about experiencing shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. The first thing we recommend doing is to make sure your watch is up to date with the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap the Settings tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: MT_MAN
Verified Purchase:Yes
I recently upgraded from the Samsung Galaxy Watch 5 to the new Watch 6, and I couldn’t be more pleased with the entire experience. Samsung processed the exchange quickly and efficiently, offering a great trade-in value. The new Watch 6 comes with many nice improvements that enhance both functionality and user experience. Overall, a seamless upgrade process and a solid product—thank you, Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jefry
Expertise:Intermediate
Verified Purchase:Yes
I like how it looks on my wrist, the edges, the screen is very bright and it is very necessary when you are outside, the only thing I don't like is the battery... it only lasts me 8 hours, the 'always on display' is consuming a lot and but not more than the 'media playback', when I am at work I have to deactivate the Bluetooth so that it does not discharge quickly. Another thing I didn't like was the 'wireless charger' I can't charge it with my phone and it was something very necessary for those like me who spend a lot of time away from home. But after that it's a great watch.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Soundtrack Cycling
from WI
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. I am coming from a Garmin which I also really enjoyed but this watch is so much better (aside from battery life). I love the display, the functionality, and the way it is just an extension of my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US