Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Steven
from NJ
Expertise:Intermediate
Verified Purchase:Yes
I like the watch, but the battery life is worse than my watch5
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Hi Steven! Thank you for contacting us. We noticed that you reached out to share your feedback on the Galaxy Watch7. The Galaxy Watch7 features our most advanced health sensor, which tracks your heart rate, sleep patterns, and more with high precision. Additionally, the new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. It also optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. We see that you may be experiencing shortened battery life on your watch. The first thing we recommend is to make sure your watch is up to date with the latest software update available. Also, make sure to update the apps on your watch as well. We've added a link attached for additional options to help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support so that we can further assist you.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: T Clark
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Nice watch however battery dies too quickly. I wish it had a better battery life.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Frank
Verified Purchase:Yes
Great watch better than all others can not compare to the 2 3 4 5 6
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Beenie
from New York, NY
Verified Purchase:Yes
Love my new galaxy 7. I liked my old one as well, but when I got the offer to trade in my old one and receive the new Galaxy 7, I jumped on it. It has better fit functions, sleep monitoring, heart rate monitor, etc.
Took a bit to get used to and set up, but after a day or so, feels like the old one, just upgraded. The graphics and battery life are better as well.
Also, the trade in was very easy and straight forward. Just ordered the new Galaxy 7, filled out a form for my trade in and send it in the box that the new Galaxy 7 arrived. Less than a week later I got a notification that they received my old trade in and honored the amount $ for the trade in. Perfect and easy!
Took a bit to get used to and set up, but after a day or so, feels like the old one, just upgraded. The graphics and battery life are better as well.
Also, the trade in was very easy and straight forward. Just ordered the new Galaxy 7, filled out a form for my trade in and send it in the box that the new Galaxy 7 arrived. Less than a week later I got a notification that they received my old trade in and honored the amount $ for the trade in. Perfect and easy!
I would recommend this to a friend!
Features
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeyristc
from Florida
Verified Purchase:Yes
Nice upgrade for the new Samsung galaxy watch 7 they can measure your skin and also if you have sleep apnea excellent 👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dana
from Pensacola, FL
Expertise:Expert
Verified Purchase:Yes
Upgraded from a Galaxy Watch 5 and it was well worth it. The watch 5 was excellent and started my fitness journey and the watch 7 improved an already great product. The display is brighter and more crisp. It's faster and more reactive and the battery lasts longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TrillWill0290
Expertise:Intermediate
Verified Purchase:Yes
I traded in a Galaxy Watch 5. This is definitely an upgrade and I'm happy with the purchase. I definitely recommend getting the 44mm watch over 40 unless you just don't like large bezels. Definitely worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Los Angeles, California. USA
Verified Purchase:Yes
I wanted this watch to be on when I look at the time and also monitor my heart rate every 30 minutes.
The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it.
I hope Samsung sends me a replacement.
The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it.
I hope Samsung sends me a replacement.
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate the outreach, John. We aim to provide our customers with the best experience available. We see that you reached out regarding the Galaxy Watch7. We hate to see your watch charger has not been functioning correctly. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Reach out to us at Samsung Support so that we can gather some additional information and further assist you with this. We look forward to hearing back from you. -Kelvin
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Written by a customer while visiting Samsung US