Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Sad battery
on March 19, 2025
Posted by: Just trying
I also am very disappointed in the watch battery. I have had this watch since November 2024 and have not gone more than 48hrs without having to recharge it. I only use the sleep and walking functions. Many mornings I wake up to message that it has gone into battery saving mode (which is a BRIGHT WHITE on black background and hard on sleepy eyes).
Response from Samsung USBy R&R Team, March 20, 2025
Hey there Just,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. Your feedback is much appreciated as we strive to provide the best products on the market to our customers. The Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. Your feedback is much appreciated as we strive to provide the best products on the market to our customers. The Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: 69bender69
from Las vegas,nv
Expertise:Expert
Verified Purchase:Yes
Definitely Best smart watch out there you can buy! 🤩⌚️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Next time pass
from earth
Expertise:Intermediate
Verified Purchase:Yes
The watch is ok. The band that comes with the watch is garbage. I recommend replacing it. The watch constantly receives notifications, even if you have stopped notifications from an app, you'll still get them. It's not intuitive. The battery life is just over 24 hours. That makes it inconvenient to charge if you're interested in tracking your activity and sleep. Overall, I would skip buying this unless you just want constant interruptions to your day and like losing tracking time to recharging.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, March 20, 2025
Good day Next,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. If your current band choice is no longer serving its purpose, feel free to check out some of our other watch bands like the Fabric, Sport, or Athleisure to allow you to create a more Bespoke device. If your Galaxy Watch7 is constantly receiving notifications, you can manage them by adjusting your notification settings within the Galaxy Wearable app on your phone, or by directly on the watch itself. Feel free to review, "Manage notifications on your Samsung smart watch" if you would like to learn more. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please feel free to also review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. If your current band choice is no longer serving its purpose, feel free to check out some of our other watch bands like the Fabric, Sport, or Athleisure to allow you to create a more Bespoke device. If your Galaxy Watch7 is constantly receiving notifications, you can manage them by adjusting your notification settings within the Galaxy Wearable app on your phone, or by directly on the watch itself. Feel free to review, "Manage notifications on your Samsung smart watch" if you would like to learn more. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please feel free to also review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Overall it's a Good Watch
on March 19, 2025
Posted by: Adithya
[This review was collected as part of a promotion.] Watch 7 will be a good choice of product that is available in the market. It offers great fit and wide range of feature for the user. The Comfort and fit which we get while wearing is really good which makes it one of the best options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch7 so easy to use
on March 19, 2025
Posted by: Clrwitblkspecs
[This review was collected as part of a promotion.] The watch7 has seamless action between apps. Its super easy to use and understand. At first i didnt realize i had gotten the bluetooth version. And i actually like it alot better then the cellular version. Im alot happier. It is so smooth to do things on my phone and it go to my watch. I just love all the different features. The watch face is the perfect size to for me to be able to see it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Battery Life and improved performance
on March 19, 2025
Posted by: BudBundyHN
[This review was collected as part of a promotion.] I had a samsung galaxy watch 4 before and this is day and night , this one has a great screen, very bright and the battery life is great. I enjoy the options and the sensors to check on my daily routines and even when I am asleep. Overall a great watch for the price.
Value
5
Written by a customer while visiting Samsung US
Posted by: Katie
from Danville Illinois
Expertise:Expert
Verified Purchase:Yes
I love my watch 7!! I had the watch 4 and I am so glad I finally got a new one.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This watch is fate!
on March 19, 2025
Posted by: Bdbrown922
[This review was collected as part of a promotion.] This watch has been the missing piece for me. It has brought my productivity to the next level. From being able to track my steps to my sleep all the way to keeping me on schedule from day to day. It is all just so seamless that to be honest you can go days without having to use the watch app on your phone because it just learns and adopts to your needs
Value
4
Written by a customer while visiting Samsung US