Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Galaxy Watch7 44Mm Silver weak battery life?
on September 21, 2024
Posted by: sparkydog2727
from Louisville KY
Expertise:Intermediate
Verified Purchase:Yes
It's OK since I got a great trade-in deal. It's definitely snappier than my good old Galaxy Watch4. But it must need some software tweaking, mine doesn't hold a charge all day with minimal use. Many complaints out there about that. I also miss the real bezel, although the virtual one works well. I put mine in a case to protect the exposed watch face.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate you taking the time to share your honest feedback with us, Rick. We always love getting our customer's insights as we continue to make constant improvements. We noticed you reached out to share your thoughts on the Galaxy Watch7. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns and more with high precision. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help increase your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: Johnz
from Fairhope, AL
Expertise:Expert
Verified Purchase:Yes
Nice upgrade, but battery life not the best. Seems like I need to keep the watch in battery saver mode for it to last more than a day and a half. Other than that, I like the larger size and the display is great. Also, the additional apps are a plus. Seamless Bluetooth connection to my Galaxy Z Fold 6.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Band size
on September 21, 2024
Posted by: Daisy
Band that came with it is too big. Should have band options. Cant use watch until I find and buy a band that fits
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Mandy209
from California
Verified Purchase:Yes
Clean watch nice wrist band. Haven't really checked out thr features but pleased like previous samsung watches
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Prefer not to say
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
Features wise I like the new ones such as the sleep quality tracker and the ability to continuously monitor some vital stats.
Not super clear on how the AGE index works. This feature needs some clear explanation and possibly tweaks from Samsung.
The watch is not very comfortable to wear during sleep.
Not super clear on how the AGE index works. This feature needs some clear explanation and possibly tweaks from Samsung.
The watch is not very comfortable to wear during sleep.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
We appreciate you reaching out to share your honest review of the Galaxy Watch7. For the first time, Galaxy Watch7 allows you to conveniently track advanced glycation end products (AGEs) right from your wrist with an AGEs Index. Strongly influenced by diet and lifestyle, AGEs reflect your overall biological aging process and provide an indication of metabolic health. Equipped with the most powerful chip in the Galaxy Watch line-up, and for the first time a 3nm Processor, Galaxy Watch7 delivers a more seamless wearable experience with a three times faster CPU30 and 30% improved power efficiency of application processor. We’re glad to hear that you're enjoying some of the new features of the Galaxy Watch 7, like the sleep quality tracker and continuous vital stat monitoring. These tools are designed to help you stay informed about your health around the clock. For sleep tracking, if you find it uncomfortable, consider adjusting the fit of the watch band or trying a different style of band that suits you better during sleep. Samsung also offers a range of bands that might improve comfort for overnight use. We hope these tips enhance your experience with the Galaxy Watch 7! If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Paulette
Expertise:Intermediate
Verified Purchase:Yes
This is my 4th galaxy watch. It just gets better and better. I would highly suggest investing in this watch, itsvworth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mandy M
from Springfield, MO
Expertise:Expert
Verified Purchase:Yes
The watch 7 is the best version of the galaxy watch. The speed in the response is very quick, all the features you want in a watch are included. The big memory allows for my music library to be downloaded. All of my watch bands from previous versions still work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MMMP
from Argentina
Verified Purchase:Yes
Nothing compare with the new samsung Watch 7, i love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US