Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Upgrade from Old Watch
on August 26, 2024
Posted by: Englishman225
[This review was collected as part of a promotion.] Significant upgrade on my Watch 3. Faster, smoother use. Additional options are a great asset.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not for serious hikers.
on August 26, 2024
Posted by: Loves2Hike
from Colorado
Expertise:Intermediate
I bought this right when it came out. It works well for normal use. However, if you want to use this for tracking your hikes it is HIGHLY inaccurate. It was 2 miles off on my distance, and over 1K feet on my elevation.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
Thank you for getting in touch with us. Your feedback is highly valuable to us! We noticed that you contacted us regarding the Watch7. The Galaxy Watch7 and Galaxy Watch Ultra are helping to bring its vision to life. The Galaxy Ring offers a straightforward approach to wellness, providing health monitoring, tracking, and personalized insights while being worn comfortably on a finger, even during sleep. The Galaxy Watch7 enhances everyday wellness with personalized workouts and intelligent, preventative health monitoring capabilities. If you think you are experiencing discrepancies with your watch's step counter, please check out the link for options to help make sure that the data is correct. If this continues, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Super smooth and good battery
on August 26, 2024
Posted by: BobbyRodrigo
[This review was collected as part of a promotion.] I was a little iffy on the touch bezel instead of the physical bezel, but it works really well and looks sleek. The screen gets super bright and the Galaxy AI features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on August 26, 2024
Posted by: AwesomeAMP12
[This review was collected as part of a promotion.] Love the new watch7! The screen is bright and colors are vibrant. The battery life is excellent. I like that my previous watch bands also fit it. Great upgrade from my watch4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch and looks great
on August 26, 2024
Posted by: Joymichele
[This review was collected as part of a promotion.] I had the very first Galaxy watch and finally exchanged for the new 40mm Watch7. I love it. Charges fast, very easy to read and use. Setup was easy and screen is fantastic. Love this watch!!! Thanks for a great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Advancement...
on August 26, 2024
Posted by: Stewart
[This review was collected as part of a promotion.] I've work a Galaxy Watch for a few years now, and the Watch 7 is the best version I've worn. The Watch Ultra was a bit too clunky for me, but the 44 mm Watch 7 was just right. The Galaxy AI integration has made the health tracking even quicker. The sleep tracking helps me understand how I can improve my habits.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Needs work or upgrade to better, samsung do bette
on August 26, 2024
Posted by: First responder
Expertise:Intermediate
So when I first got it battery life truly sucked I hate to reset my entire watch and now it's been 32 hrs and I'm at 21%. Now idk if that will stay that way or not but I will say tech team needs to fix this or when they make another newer watch with a better battery life everyone that bought a watch 7 should get a trade in at absolutely no cost not even taxes. Also has anyone had the problem where they shut their watch off and it comes back on?? Been havin that issue. Also does anyone know of a good picture app where we can upload a picture from our gallery and put it as the background as our watch face for the 7 that is?
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, August 27, 2024
We appreciate your outreach. Your feedback is essential to our mission to always make imptovements. We see that you reached out to let us know about your experience with the Watch7. We understand the importance of having a durable battery so that you can use features such as sleep coaching, heart rate monitoring, and energy score. If you are still experiencing a shorter battery life, we recommend ensuring that your phone is up to date with the latest software update. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
No lag with this new watch!
on August 27, 2024
Posted by: Sammywatch7
[This review was collected as part of a promotion.] They did it! No lag on this watch, finally! Not only does it look sharp, battery life is great, very usable for day to day, quicker charge time, and no more lag! Galaxy AI is nice, still trying to learn how to use it. Would recommend. Huge upgrade over my galaxy watch4 classic
Value
5
Written by a customer while visiting Samsung US