Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Este produto ajuda muito no meu dia a dia
on February 16, 2025
Posted by: D28Sa04
[This review was collected as part of a promotion.] Uso muito meu relógio no dia a dia,no trabalho,as funções dele são maravilhosas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ergonomic and comfortable.
on February 17, 2025
Posted by: Silverman
[This review was collected as part of a promotion.] Honestly, the only drawback is the battery, which lasts just one day. Other than that, it has no flaws and is absolutely excellent in every way. I just wish Samsung would do something to improve the battery life of its watches.
Value
5
Written by a customer while visiting Samsung US
Posted by: sheeba98
from Miami FL
Expertise:Intermediate
Verified Purchase:Yes
Totally love it. Works great. Does everything I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Hampshire
Expertise:Expert
Verified Purchase:Yes
This is the worst watch I've ever gotten from Samsung. It does not hold a charge. I had to charge it every day. My watch 5 lasts for three and a half days. I'll keep the 5, Samsung can keep the 7.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, February 21, 2025
Hi there Kelly,
Thanks for taking the time out to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch7 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please check out, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Watch7 battery life. If you would like any further assistance afterward, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch7 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please check out, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Watch7 battery life. If you would like any further assistance afterward, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
I just love this watch, it has amazing features.
on February 25, 2025
Posted by: Mike2025
[This review was collected as part of a promotion.] I love samsung devices, they are my favorite technology. I have had samsung devices for 10 years and never regretted it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All I could ever want in a smartwatch
on February 25, 2025
Posted by: jabead06
[This review was collected as part of a promotion.] I was initially skeptical about getting a smartwatch as I normally don't use a watch. But despite my initial thoughts, I've been very satisfied with it.
The health data is nice to have, but I also like the seamlessness between it and my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch out there
on February 25, 2025
Posted by: Vic666
[This review was collected as part of a promotion.] I love this watch first time owning a galaxy watch and i gotta say I love it i can make calls with it send texts as well and I can also control my phone as well i can pause my music and even movies with it even listen to music from it as well and search items on it using the galaxy explorer app on the watch and i can also control my tv and lights in the house using the smart things app on the watch and even pay with it witch is awesome! I even like that after one charge it lasts me two whole days couldn't ask for a better watch honestly. Oh! also I forgot to mention you can also take pictures with it as well and use it as walkie talkie ! it's crazy I love my watch and wouldn't trade it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Can be a lot better than any other smartwatch
on February 25, 2025
Posted by: Abbu69
[This review was collected as part of a promotion.] The battery on this device is soo bad. Comparing this to my previous galaxy watch 5 pro . That was soo soo much better in every aspect.
Value
2
Response from Samsung USBy R&R Team, March 3, 2025
Hi there Abbu69,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Samsung Galaxy Watch 7's battery can last for several days, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like further assistance or if you have any questions for us after reviewing the resource shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Samsung Galaxy Watch 7's battery can last for several days, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like further assistance or if you have any questions for us after reviewing the resource shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US