Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Susan O
Expertise:Intermediate
Verified Purchase:Yes
No blood pressure function operating in watch despite instructions on how to do it in the user manual.
Features
4
Written by a customer while visiting Samsung US
Posted by: Patmo
Expertise:Expert
Verified Purchase:Yes
The battery power can be better and should be improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
So far much better than older watch. First 4 days of ownership the battery was draining fast but seems to be doing better now.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Key West FL
Verified Purchase:Yes
I have been pleased with all agents since I received my new Samsun 25 S Ultra and the Watch 7
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marmusa
from California
Expertise:Intermediate
Verified Purchase:Yes
I love the new features. The shortcuts with the movements of wrists and fingers!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Salutations Marmusa,
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's so great to hear how much you have been enjoying your new features offered by your Galaxy Watch7. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's so great to hear how much you have been enjoying your new features offered by your Galaxy Watch7. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Customer Rating
1
Got a lemon
on April 8, 2025
Posted by: Hope
from Colorado
Expertise:Intermediate
Started out loving the watch. I got a lemon and Samsung won't replace. 6 months old, had to reset it completely twice. Now won't hold a charge. They want me to send it in so they can repair it. So I have no watch.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Hope,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. If your Galaxy Watch7 will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you may be experiencing with your device. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. If your Galaxy Watch7 will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you may be experiencing with your device. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Posted by: Mark
from IL
Expertise:Expert
Verified Purchase:Yes
Such a great watch and nice battery life. The image is clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Greetings Mark,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're happy to hear that your Galaxy watch7 has been living up to your expectations when it comes to a smartwatch. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're happy to hear that your Galaxy watch7 has been living up to your expectations when it comes to a smartwatch. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Posted by: Anonymous
from MD
Expertise:Expert
Verified Purchase:Yes
It's A nice watch the band did give me rashes but easy fix. I like the features a lot.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Aloha Hanz,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. It's awesome to hear that you have been enjoying the features that your Galaxy Watch7 has to offer. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Feel free to check out, "Properly wear and clean your Samsung smart watch" to learn more when you have the time. If you have any questions or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. It's awesome to hear that you have been enjoying the features that your Galaxy Watch7 has to offer. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Feel free to check out, "Properly wear and clean your Samsung smart watch" to learn more when you have the time. If you have any questions or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US