Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Anonymous
from The Center of the Universe: 10001
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy watch. I was happy enough with the first one, but I'd had it for about 5.5 years and needed an upgrade. I now have the Galaxy 7 watch, My earlier watch was 42 mm and this one is 40 mm, but seems larger. Even people who see it on me think it looks larger. Anyway, my primary issue with the watches is that the buttons protrude instead of being recessed, which is asking for trouble. However, before I took delivery of the watch, I ordered glass for it and some covers, and the covers actually recess the buttons a bit, so that makes my watch less of a liability. Set-up was a piece of cake, electronically speaking., and everything I can use, to date, seems to be functioning well. I would, however, strongly recommend reading the User Manual (available on phone or to download as a .pdf). The watch has lots of features, some of which you won't know about unless you read the manual, and it is not merely about those, but also care of the watch so that it doesn't stop working at an inopportune time due to some unintended action (i.e., don't wear a metal watchband, because it could interfere with transmission). Otherwise, I'm happy with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Hi the different thing you can check with your Watch
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok but...
on April 24, 2025
Posted by: stormyg
from illinois
Expertise:Intermediate
I bought this watch about 3 months ago, as I have had many Samsung Phones and Tablets and have always liked them. I'm still on the fence with this watch. I find the battery life is terrible. I have to charge it almost every day if I want it to be useful to track my sleep.I have found it confusing to figure out the workout features and the sleep feature and many others necessitate using another app to download on my phone which I find intrusive.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Pedro
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Great Deal. Super Amazing Watch, Samsung did it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kay H
from Florida
Expertise:Expert
Verified Purchase:Yes
I love this watch. I was able to customize it. It doesn't overheat like the offer versions. This one is it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shar
from Texas
Expertise:Expert
Verified Purchase:Yes
I’m using the Galaxy Watch7 40mm in cream, WiFi and Bluetooth version. Battery life and software both feel better compared to earlier versions. The system runs smoothly and is more responsive, which makes day-to-day use easier.
One thing I don’t love is how the new software handles battery saving mode. It turns off more features than older models did, especially when it comes to health and fitness tracking. For me, it feels like I have to choose between using everything or saving battery, with no middle ground. I’d rather have a few of those functions still running even in a lower power mode.
The cream color is okay, but I prefer the older color options. Nothing about this watch stands out as significantly better than previous versions so far. Maybe future updates will unlock more, but right now it’s a small step forward rather than a big change.
My overall review is that it is mid at best but not bad.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, April 25, 2025
Howdy Shar,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Denis
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Great watch with all the needed features. Perfect daily companion and it is waterproof, so you can use while swimming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nichole
Expertise:Beginner
Verified Purchase:Yes
I love this watch. It makes things more convenient for the most part. I don't miss messages as much and it's easy to reply using my voice... if it works all the time. There's times it won't capture what I am saying and it gets annoying. After exiting and going back in, it would work. I use it for messages mostly and to set timers and alarms and reminders and to pay for things using tap. Overall, I love this watch.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US