Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Yori R
from Georgia
Verified Purchase:Yes
So cool and hip! It's very comfortable works just as expected. It connects automatically to my phone. I'm still learning all its features so may update later.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Howdy Yori,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how comfortable wearing your device has been and how its features have surpassed your expectations. We understand that a learning curve may apply when changing to new devices. This is why we offer a plethora of resources to help you become better acquainted with your device and its features. Feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how comfortable wearing your device has been and how its features have surpassed your expectations. We understand that a learning curve may apply when changing to new devices. This is why we offer a plethora of resources to help you become better acquainted with your device and its features. Feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 28, 2025
Posted by: Mtb70
from Wausau Wisconsin
Expertise:Intermediate
About 6 months into ownership the outdoor temperature quit working. Unable to get it restarted.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: MBrown
from Grand Forks, ND
Expertise:Intermediate
Verified Purchase:Yes
I’ve been using the Galaxy Watch7 for a few weeks, and it’s quickly become part of my daily routine. The design looks great — not too bulky, really comfortable to wear all day, and easy to match with different bands.
The health tracking features are what impressed me most. The sleep tracking is very detailed and accurate, and I like being able to check my heart rate and body composition whenever I want. It’s helped me stay a lot more consistent with my fitness goals. If you’re looking for something that looks good and keeps up with a busy lifestyle, I'd recommend the Watch7.
The health tracking features are what impressed me most. The sleep tracking is very detailed and accurate, and I like being able to check my heart rate and body composition whenever I want. It’s helped me stay a lot more consistent with my fitness goals. If you’re looking for something that looks good and keeps up with a busy lifestyle, I'd recommend the Watch7.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, May 8, 2025
Greetings MBrown,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. The Galaxy Watch7 is a fabulous choice with its upgraded health tracking features, enhanced AI-powered capabilities, and increased storage which offers a more robust and versatile smartwatch experience compared to its predecessors. This device seamlessly integrates health data, provides a richer experience, and offers more storage for apps and music. We're pleased to hear that your Galaxy Watch7 has surpassed all of your expectations! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. The Galaxy Watch7 is a fabulous choice with its upgraded health tracking features, enhanced AI-powered capabilities, and increased storage which offers a more robust and versatile smartwatch experience compared to its predecessors. This device seamlessly integrates health data, provides a richer experience, and offers more storage for apps and music. We're pleased to hear that your Galaxy Watch7 has surpassed all of your expectations! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Posted by: Rosa
from South carolina
Expertise:Intermediate
Verified Purchase:Yes
Been a samsung user for years I i wouldn't trade it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Hi there Rosa,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would care to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, please feel free to reach out to Samsung Support. We'd love to hear more! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would care to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, please feel free to reach out to Samsung Support. We'd love to hear more! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Beth M
from Pinehurst NC
Expertise:Intermediate
Verified Purchase:Yes
Works perfectly and is stylish. I wish battery life was some better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from Nj
Expertise:Intermediate
Verified Purchase:Yes
This watch is terrible. The heart rate monitor barely ever works . Same for sleep monitoring. It says I have to wear my watch when im already wearing it. Im very disappointed with this watch.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, April 28, 2025
Hello Mike,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If some of your health tracking features are not working properly, please ensure that your watch is being worn correctly. It should be snug but not too tight! Also, make sure that the Samsung Health app as well as your software is updated. Afterward, restart you watch and the Samsung Health app. Take a moment to check out the resources I have left below for your review. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If some of your health tracking features are not working properly, please ensure that your watch is being worn correctly. It should be snug but not too tight! Also, make sure that the Samsung Health app as well as your software is updated. Afterward, restart you watch and the Samsung Health app. Take a moment to check out the resources I have left below for your review. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life
on April 26, 2025
Posted by: Livinlife
from Kansas
Expertise:Intermediate
Battery life is absurdly low.
I can just picture the Samsung smart watch 7 engineers having this conversation, "Hey, we could buy a certain competitors watch and check out their battery and try to match their tech, their battery lasts all day. We could but I have an even better idea, let's see what the cheapest tech out there is and use it, plus it's cheaper. Great Idea!" I have had my Galaxy 7 smartwatch for 7 days and have factory reset in 3 times now. Each time the battery will last all day for 2 days then on the 3rd day it drops to lasting to just over 3 hrs. I recharge it and it's back to 3 hours. Then I factory reset it and for 2 days it's great, then the 3rd day back to 3 hours a charge. I haven't added any apps either. Ridiculous, Samsung should be ashamed of themselves for pawning off such garbage to its customers. They have known about this issue and instead of making it better for the new 7 it's worse than the previous version. Samsung, you need to do better.
I can just picture the Samsung smart watch 7 engineers having this conversation, "Hey, we could buy a certain competitors watch and check out their battery and try to match their tech, their battery lasts all day. We could but I have an even better idea, let's see what the cheapest tech out there is and use it, plus it's cheaper. Great Idea!" I have had my Galaxy 7 smartwatch for 7 days and have factory reset in 3 times now. Each time the battery will last all day for 2 days then on the 3rd day it drops to lasting to just over 3 hrs. I recharge it and it's back to 3 hours. Then I factory reset it and for 2 days it's great, then the 3rd day back to 3 hours a charge. I haven't added any apps either. Ridiculous, Samsung should be ashamed of themselves for pawning off such garbage to its customers. They have known about this issue and instead of making it better for the new 7 it's worse than the previous version. Samsung, you need to do better.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, April 28, 2025
Good day Livinlife,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: DeAna
from Texas
Expertise:Intermediate
Verified Purchase:Yes
No longer receiving vibration alerts for Messenger or texts. Must tap watch to get real-time workout data even tho "always on". Can't figure out how to fix via all online data.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, April 28, 2025
Howdy DeAna,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch 7 is no longer vibrating with your notifications, please ensure "Vibrate with sound" is enabled in your Watch 7's Sound and Vibration settings. Verify that "Sound mode" is set to "Sound" and not "Silent". Also, confirm that "Do Not Disturb" mode is off on both your phone and the watch. Your Galaxy Watch7 can display real-time workout data, including heart rate and average heart rate, on your phone screen during workouts. For your convenience, I have included a few resources below for your review. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch 7 is no longer vibrating with your notifications, please ensure "Vibrate with sound" is enabled in your Watch 7's Sound and Vibration settings. Verify that "Sound mode" is set to "Sound" and not "Silent". Also, confirm that "Do Not Disturb" mode is off on both your phone and the watch. Your Galaxy Watch7 can display real-time workout data, including heart rate and average heart rate, on your phone screen during workouts. For your convenience, I have included a few resources below for your review. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US