The look is the same as my Galaxy Watch 5 but the speed and performance of the chip and GPS work a lot better. A good upgrade for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible just horrible
on September 30, 2024
Posted by: Mlong
from Az
Expertise:Expert
They could have offered me a few colors to pick from! Since I now have to purchase a better-looking watch band they could have made it easier to uninstall and install the watch band. The battery will not last an entire day. I should have gone with the other guys .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 1, 2024
Thanks for sharing your honest feedback with us, Mlong. We always appreciate getting insights from our customers. We see you reached out to share your thoughts on the Galaxy Watch7. Made using various comfortable and stylish materials, the new watch band selections for the Galaxy Watch7 and Galaxy Watch Ultra have something for everyone. For example, the functional Sport Band is ideal for fitness enthusiasts and the Athleisure band is perfect for casual wear. Plus, the Galaxy Watch7 bands are interchangeable with previous Galaxy Watch models that share the same band size. The Galaxy Watch7 bands include a one-click button design that lets you change out the watch bands whenever you like. You can push the button to connect a band, and then push the button again to release the band. We noted your concerns about experiencing shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. The first thing we recommend doing is to make sure your watch is up to date with the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap the Settings tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Disappointed, due to some policy changes, watchfaces are more difficult to aquire
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, October 1, 2024
Thanks for reaching out, Msmith. Your feedback is always needed as we continue to make improvements. The Watch7 and Watch Ultra can analyze your exercise pattern, manage your health, and provide you with a variety of convenient apps for making phone calls and playing music. You can browse the various features by using the touch bezel and launch them by tapping the screen, and you also can change the watch face to match your taste. To change your watch face, you can use your watch or the Samsung Wearable app on your phone. You can even customize a watch face with a picture. We'd like to gather more information about what you are experiencing as far as the difficulties finding a watch face that suits you. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The battery life is just as bad as my Watch 5. What good is the watch if I have to constantly put it on Power Saving mode to preserve battery life? Also, the Notification sometimes skips a few, possibly not waking up in time from stand by due to the power saving mode.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, October 1, 2024
We really appreciate you reaching out to share your thoughts on the Galaxy Watch7 with us, Andrew. Your feedback is greatly appreciated as we continue to make changes and improvements. Using Power saving mode can affect app and device performance. Some tasks and features may take longer to complete or update. Additionally, apps running in the background may not receive updates or send you notifications when Power saving mode is enabled. We want to ensure that you are able to enjoy all the features your watch offers without having to worry about the battery dying. Please check out the link attached for options that should help optimize your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The bezels are too big, the bmi measurements largely inaccurate
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
Hey Divyansh, thanks for the outreach! Your feedback is invaluable to us as we continue to make improvements to our products and services. It looks like your review is about the new Galaxy Watch7. A Bioelectrical Impedance Analysis (BIA) sensor measures body composition, such as skeletal muscle and fat mass. The body composition feature on your Wear OS model Galaxy watch uses a Bioelectrical Impedance Analysis (BIA) sensor (located on the back of your watch) to send micro-currents to your body. This measures the amount of muscle, fat, and water in your body to give you an overall result that achieves 98% correlation to Dual-energy X-ray absorptiometry scans, similar to commercial standing 8-electrode BIA device accuracy. Please check out the link attached for measurement precautions and tips. If this persists, please reach out to us at Samsung Support and we'll be more than happy to provide further assistance. -Kelvin https://www.samsung.com/us/support/answer/ANS00089903/ (BIA measurement) https://www.samsung.com/uk/support/mobile-devices/measure-your-body-composition-with-the-galaxy-watch-series/?srsltid=AfmBOor1CpRmUAsMnsp7RbJrCZYgTQXS4492X11igt_m7_7-OU70Mt4c (BIA measurement) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus