Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Bulky
on August 22, 2024
Posted by: RMm3
Expertise:Intermediate
I just received mine today . As for the watch itself, it has nove features upgrades compared to my samsung galaxy watch 2 which i had before. But as for the shape it is so bulky and the band is really ugly amd bulky . I dont like how it looks on my hands
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R Team, August 22, 2024
Hey there! Thank you for taking the time to provide us with your review. We noticed that you got in touch to share your thoughts on the Galaxy Watch7. This watch comes with a range of advanced health features, including exercise tracking and blood oxygen level measurements. The enhanced BioActive sensor in the watch enables detailed heart rate monitoring and provides feedback, allowing you to keep a close eye on your daily wellness. We also offer additional bands to suit your style and preferences. We sincerely appreciate your feedback as we strive to make continual improvements. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Terrible battery
on August 22, 2024
Posted by: Staystarry
Expertise:Expert
I updated to the watch 7 because my watch 6 was becoming laggy. The battery on the watch 7 is horrbile!! It barely lasts a day. There was an update to the watch that made the battery worse than it was. I wish I kept my watch 6.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 22, 2024
Thank you for sharing your honest review! Your feedback is incredibly valuable as we strive to make ongoing improvements. We've seen your review of the Galaxy Watch7. The Watch7 features Galaxy AI and is powered by our most advanced watch processor, making it your ultimate health companion. We see that you are experiencing shorter battery life on your Watch7. We see that you have already taken steps to troubleshoot this. Please reach out to us at Samsung Support so that we can take a further look into what might be causing this. We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade from Watch 6
on August 22, 2024
Posted by: GeosDC
[This review was collected as part of a promotion.] Really like the new features, look and feel of this watch not to mention the trade in value of my Galaxy Watch 6 which sealed the deal.
The new health features and Watch faces are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So comfortable to wear!!
on August 22, 2024
Posted by: GalaxyBaby82
[This review was collected as part of a promotion.] All the new features for Galaxy AI are amazing. The seamless connection between my watch and my S24 Ultra makes life and work a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on August 22, 2024
Posted by: Cucomatarife
[This review was collected as part of a promotion.] I got the new watch 7 few weeks ago, it was getting closser my birthday and i was thinking... what should i gift it to myself for my birthday?🤔🤔 and i answer me... of course, the watch 7, you allready got the samsung s24 ultra so, what are you waiting for the watch, and i did it. When you wear this watch, every knows that you have a beast in your hand, and with IA included is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enough room to see everything you want to measure
on August 23, 2024
Posted by: Skdkim
[This review was collected as part of a promotion.] My only complaint about the watch would be that sometimes it sticks to my wrist. This I attribute more to the fact that I have no hair to create any sort of barrier from the bare skin.
I find this watch is everything you can want from a smart watch. Enough technology to measure everything important, enough screen space to display it all, and enough battery to complete the task. The green color is very grey actually but if you don't want to take any chances with the color, there are already many third party accessories to cover the watch with.
I find this watch is everything you can want from a smart watch. Enough technology to measure everything important, enough screen space to display it all, and enough battery to complete the task. The green color is very grey actually but if you don't want to take any chances with the color, there are already many third party accessories to cover the watch with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Investment!
on August 23, 2024
Posted by: Geekgurl
from Michigan
Expertise:Intermediate
I can honestly say this is hands down my favorite watch ever. The info gathered so far has been immensely insightful, especially for my healthcare team. The battery life improved after removing a few apps from the watch and tweaking the settings. I also found using watch faces & apps from Google Play drained the battery extremely fast - uninstall them, it makes a big difference. Samsung support thru the chat feature was fast and super helpful. So happy I purchased it, highly recommended!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Impressive, aside from the USB-C charger
on August 23, 2024
Posted by: grochef
While I just got this watch, over all, I am very impressed.
The one big downside is the charger. The charger has a USB-C plug. Since this is still not universal, and the charger does not come with an adapter, it is nearly unusable, unless I plug it into my computer. Fortunately, the watch will charge on my old charger.
The watch band is another detractor. Once latched, the end of the band slides through a hole, and under the band. This is very awkward and is inconvenient to loosen.
Samsung needs to do much better at end user involvement.
My Galaxy watch 4 was great, but I wanted an upgrade. The 7 is wonderful. The battery life is excellent. I turned off the "always on" option and I can get through a day on less than 10% of the total charge. Extra features are quite good as well. For instance, there is an Energy Score that provides very similar results to my Morpheus Heart Rate monitor. While I am not concerned about sleep apnea, I am curious to see how this works. I do not have sufficient data to get a reading just yet.
All in all, I recommend this watch.
Written by a customer while visiting Samsung US