Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Faithful Samsung Fan
Expertise:Expert
Verified Purchase:Yes
Battery life is dismal, I traded in a 44 mm watch 5 which had a much longer battery life.
Response from Samsung USBy R&R Team, December 20, 2024
Hi Faithful Samsung Fan,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take the opportunity to review "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take the opportunity to review "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Kent
Verified Purchase:Yes
If you have Galaxy 6, than 7 is not much of an upgrade. It is lighter, battery life a little longer. Its not offered in Classic.
Response from Samsung USBy R&R Team, December 26, 2024
Salutations Kent,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 offers the following heath features: Energy Score with Galaxy AI, Wellness tips, Heart monitoring, Sleep Coaching with Apnea detection, Irregular Heart Rhythm Notifications, Personalized Heart Rate Zones, Automatic workout detection, Body Composition, and Cycle Tracking while the Galaxy Watch6 offers the following heath features: Heart monitoring, Advanced Sleep Coaching, Irregular Heart Rhythm Notifications, Personalized Heart Rate Zones, Automatic workout detection, Body Composition, and Cycle Tracking. Also, the RAM is larger on the Watch7 (2GB RAM with 32GB of internal storage) versus the Watch6 (1.5GB RAM with 16GB of internal storage). If you would care to provide additional feedback with us regarding your experience with your Galaxy Watch7 or if you would like further assistance, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/compare/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 offers the following heath features: Energy Score with Galaxy AI, Wellness tips, Heart monitoring, Sleep Coaching with Apnea detection, Irregular Heart Rhythm Notifications, Personalized Heart Rate Zones, Automatic workout detection, Body Composition, and Cycle Tracking while the Galaxy Watch6 offers the following heath features: Heart monitoring, Advanced Sleep Coaching, Irregular Heart Rhythm Notifications, Personalized Heart Rate Zones, Automatic workout detection, Body Composition, and Cycle Tracking. Also, the RAM is larger on the Watch7 (2GB RAM with 32GB of internal storage) versus the Watch6 (1.5GB RAM with 16GB of internal storage). If you would care to provide additional feedback with us regarding your experience with your Galaxy Watch7 or if you would like further assistance, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/compare/
Written by a customer while visiting Samsung US
Posted by: Srav
from WA
Expertise:Expert
Verified Purchase:Yes
Charge doesn't even stay for a day worst watch ever
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 30, 2024
Hi there Srav,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7's battery life. If you would like to share any feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7's battery life. If you would like to share any feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: TashaE
from Mississippi
Expertise:Beginner
Verified Purchase:Yes
I love this watch, this is my first smartwatch so I don't have anything to compare. Its battery's life is long, but I kept it on the default settings. I saw a post regarding the battery's life and wanted to address that. I saw on a review that it runs hot when charging, I haven't ran into that problem. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: N Jackson
Verified Purchase:Yes
I had to send watch 7 back for repair within the 1st 3 weeks of having watch. They did not offer to send replacement, that will only happen if my watch can't be repaired. I expected more. Now I have to wait for no specific time frame before I have my watch back.
Response from Samsung USBy R&R Team, December 30, 2024
Hello there N,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch7 in the seat of your taxi on your way to catch your flight, having your Watch7 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch7 and shattering the watch face. Samsung Care+ has you covered! Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch7 in the seat of your taxi on your way to catch your flight, having your Watch7 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch7 and shattering the watch face. Samsung Care+ has you covered! Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Bill W
Expertise:Intermediate
Verified Purchase:Yes
This is a huge upgrade coming from the classic4. Better , faster, more information available.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: M Wolfe
Verified Purchase:Yes
Watch is great large display and easy to setup.. everything I wanted from a watch
Written by a customer while visiting Samsung US
Customer Rating
5
A Smartwatch That Does It All!
on February 11, 2025
Posted by: TechEnthusiast24
[This review was collected as part of a promotion.] The Samsung Galaxy Watch7 is a fantastic upgrade, offering a perfect blend of style, functionality, and advanced health tracking. The vibrant AMOLED display is bright and crisp, making it easy to read notifications and track workouts.
One of its standout features is seamless integration across Samsung devices, allowing smooth connectivity with Galaxy smartphones, tablets, and even other Samsung ecosystem products. Features like "Now Bright" for adaptive brightness and "Audio Eraser" for clear call quality add to the premium experience.
The fitness and health tracking capabilities are top-notch, with improved heart rate monitoring, sleep tracking, and ECG support. The AI-powered workout coach and body composition analysis make it a great companion for fitness enthusiasts.
Battery life is solid, lasting 1.5 to 2 days on a single charge, and the fast charging support is a great addition.
Overall, the Galaxy Watch7 is an excellent smartwatch, offering a premium design, smart features, and top-tier health tracking. Highly recommended for anyone in the Samsung ecosystem!
Value
5
Written by a customer while visiting Samsung US