Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,067 Reviews)
Rating breakdown 4,067 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
105
1 Star
117
78%of customers recommend this product.
(
652 out of
836)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Aesthetically Pleasing, Sadly Under Powered.
on April 5, 2025
Posted by: Venibee
[This review was collected as part of a promotion.] The Galaxy Watch 7 is sleek and stylish. The display is sharp and easy to view. It is very comfortable to wear and has great features like the stress monitor and heartrate monitor. The main drawback for me however is the short battery life between charges. I typically get about a day and a half out of a charge. I was lifted the Galaxy 7 Watch for Christmas and the battery life has always been it's only shortfall.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Greetings Venibee,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life, please review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life, please review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
First time, no regrets.
on April 5, 2025
Posted by: 1stTimer
[This review was collected as part of a promotion.] I had the Watch4 and got the 7 instead and I don't regret it. I love the fact that I can make calls and respond to messages from my watch, which I couldn't go with the 4 (at least, the responding to messages part). At first, I was bummed on the battery life but then I thought about all the watch does and kinda moved past it (it takes like 3 days to go down to 30%). Overall, would recommend.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hey 1sttimer,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch for Samsung devices
on April 5, 2025
Posted by: XYSpace
[This review was collected as part of a promotion.] I love the seamless connectivity with my other devices.
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Good day XYSpace,
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, let us know by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, let us know by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Sjtdeprez
from Omaha, Nebraska
Expertise:Intermediate
Verified Purchase:Yes
The additional features, compared with the Watch 4 I had previously, have been quite nice. The temperature sensing will especially be helpful the next time I get sick. The AGEs Index is interesting although not clear how to interpret.
The watch face stopped displaying when my arm is raised and when tapped after a month. Have to press a side button.
The watch face stopped displaying when my arm is raised and when tapped after a month. Have to press a side button.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Oooo
Verified Purchase:Yes
Disappointed in battery life.
Nice watch easy to use app.
Nice watch easy to use app.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 7, 2025
Aloha Oooo,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
The watch has amazing water removal processes and
on April 5, 2025
Posted by: Deccy123
[This review was collected as part of a promotion.] It is perfect for all types of activities and the screen never goes dim.
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Hey Deccy123,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Please do not hesitate to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We'd love to hear more from you! Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Please do not hesitate to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We'd love to hear more from you! Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Posted by: JustMe
Expertise:Expert
Verified Purchase:Yes
Visually, it's a slight upgrade over my Watch 4. It's a more elegant-looking watch, the apps are about the same as the Watch 4, some details, as with sleep monitoring, are better detailed, but I don't know that the functioning is any better. The vibration for notifications is noticeably less strong, and since I keep the volume off on my phone and watch most of the time, I do tend to miss messages. I was also disappointed in the strap that came with the watch, I was sure I was ordering a silicone type band (I'm pretty sure that there was a special offer to 'add and extra band for free' when I was placing the order, so I thought I'd add the white fabric one for special occasions) but all I received was the white one. As I'm a gardener, it will get too dirty too quickly, so for the time being I've had to swap the Watch 4 band onto the Watch 7. I'm now searching for a better band because the choices on the Samsung site are very limited. Now that I know the other 40mm bands seem to fit ok, I might look at Samsung's site again.
I should add that the battery life is no better than the 4, the description suggested that I might have a longer life to it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on April 5, 2025
Posted by: Kenoarto
[This review was collected as part of a promotion.] Good watch. Inexpensive early upgrade now gone. Why no black? Why does GPS fail often? Battery life one day.
Value
4
Written by a customer while visiting Samsung US