Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
New Watch 7
on August 12, 2024
Posted by: Jerlezel
[This review was collected as part of a promotion.] I traded a Watch4 for the new Watch7 and I enjoy the new watch. It has new features and new measures for health. It seems more accurate in assessing daily steps and pulse than the Watch4. I am happy with the new watch and purchase process. I also found a nice case to protect the finish (greenish gray) from scratches (see photo).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch but battery drain is real
on August 12, 2024
Posted by: Ibuystuff
[This review was collected as part of a promotion.] I use my watch a lot, and this watch is no exception. The galaxy watch 4 I used to use had ok battery life, so I expected a longer life. I can definitely see it lasting longer if I turned AOD off. I do like that the Galaxy AI seems to be taking better sleep readings, especially as I've been losing sleep due to an infant. I'd still recommend this watch to anyone looking for a nice watch with a lot of functions and all day AOD.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this thing is bumpin
on August 12, 2024
Posted by: thatmf
[This review was collected as part of a promotion.] I been using it for a ton of stuff and the galaxy ai features are tight
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch 7 review
on August 12, 2024
Posted by: Lovesoccer1226
[This review was collected as part of a promotion.] I have had the new watch for around 3 weeks and like most things but the battery is not as good as the previous watch I had. Everything else is solid
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch except for the battery life
on August 12, 2024
Posted by: JDBreeze1
[This review was collected as part of a promotion.] This watch is faster and smoother than my previous Watch 5 Pro, and it is also looks sleeker and feels lighter. I haven't tried the Galaxy AI yet, but I can say with confidence that this watch is a worthy upgrade.
The only disappointing thing about this watch is the battery life. I knew the battery was smaller than the 5 Pro, but in this era, there is no reason for a smartwatch battery to not last two days. I have a hard time believing that Samsung maxed out the battery capacity here. The new OS does seem to make things more efficient, and so I'm hopeful the battery life will improve, but right now the watch loses about 3-4% per hour and that just does not cut it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing Battery
on August 12, 2024
Posted by: Remmy1
[This review was collected as part of a promotion.] This watch can't make it 24 hours without charging, and it seems to be even worse if you're active. I use the watch while I'm out paddleboarding/kayaking, and the battery seems to drain so quickly even though I'm not actively using the watch, the most it's doing is tracking rowing with the water lock on. I miss my Galaxy Watch 5.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for contacting us, Remmy. We greatly appreciate your insights. Our goal is to ensure that our customers have the best possible experience with our products and services. We noticed that you contacted us regarding your Watch7. If you are experiencing shorter battery life on your Watch7, we recommend checking to make sure that your watch's software is up to date. For instructions on how to do this, as well as other options to optimize your battery life, please check out the link attached. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on August 12, 2024
Posted by: JJFORCE34
[This review was collected as part of a promotion.] I love my new watch! I upgraded from the galaxy watch 4 and it is better in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature full
on August 12, 2024
Posted by: Seyvali
[This review was collected as part of a promotion.] I bought my Samsung Watch after my previous watch broke, and just like my other samsung devices it has surpassed my expectations. I love how well it tracks my activity and the battery life is surprisingly long lasting for a watch that can receive your calls. The experience of using it with a samsung phone is incredibly fluid, as interacting with something on your watch can immediately pull it up on your phone or vice versa.
Value
5
Written by a customer while visiting Samsung US