Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,686 Reviews)
Rating breakdown 4,686 reviews
5 Stars
3,347
4 Stars
793
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,071 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Disappointed by Samsung
from Seattle
Expertise:Expert
Verified Purchase:Yes
★☆☆☆☆
This watch is a disaster in a sleek disguise. Battery life is abysmal — I’m charging it more than I’m using it. The interface is laggy, the sensors are wildly inaccurate, and half the features feel like unfinished beta tests. I’ve had smoother experiences with dollar store toys. It’s trying so hard to be everything that it ends up being good at absolutely nothing. This is not a smartwatch — it’s a smart disappointment.
This watch is a disaster in a sleek disguise. Battery life is abysmal — I’m charging it more than I’m using it. The interface is laggy, the sensors are wildly inaccurate, and half the features feel like unfinished beta tests. I’ve had smoother experiences with dollar store toys. It’s trying so hard to be everything that it ends up being good at absolutely nothing. This is not a smartwatch — it’s a smart disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 16, 2025
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We would love to assist you further with what you've described to be experiencing but we need more details before we can do so. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We would love to assist you further with what you've described to be experiencing but we need more details before we can do so. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for diabetics!
on June 16, 2025
Posted by: CraftyCookie
from Oahu,HI
Expertise:Beginner
I got this watch as a promo while upgrading my phone. I can’t be more happier with it. This watch tracks my steps, my sleep, my heart rate, stress and also tracks metabolic health and advanced glycation. Since I have diabetes, this is a game changer! This watch helped me see my progress with my sugar levels. It’s absolutely amazing! I’m more motivated to eat better and to reverse my diabetes. My watch will measure good days and bad, so therefore I’m encouraged to stay on track with less pitfalls since I can see the measures of my progress on my watch. This watch also has so many videos, reading material and encouragement to offer you. The battery could be better but all the health benefits this watch offers you is well worth getting. Very blessed I got this. I HIGHLY RECOMMEND THIS WATCH! Especially if you have insulin resistance/ diabetes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity and Updated Screen
on June 19, 2025
Posted by: NitePatrol
[This review was collected as part of a promotion.] After using the Galaxy Watch 4 for over three years, I was initially furious at the thought of upgrading. My Watch 4 had become a staple in my routine, and I wasn’t eager to change something that already worked well. However, after switching to the Galaxy Watch 7, I’m genuinely blown away and I can say this upgrade was more than worth it.
The display is stunning. The screen is noticeably more vivid, sharp, and responsive. Whether I’m glancing at a calendar event, reviewing my daily agenda, or checking notifications during a meeting, everything is crisper and easier to read even in bright daylight. It genuinely feels like a mini smartphone on my wrist. I'm in love.
What truly sets the Galaxy Watch 7 apart is Galaxy AI. It has become a game-changer for my work and school life. I can ask it to summarize emails, remind me of key points for a briefing, or even generate quick notes and to-dos based on my voice prompts. It’s incredibly useful when I’m multitasking or in environments where I can’t be on my phone or laptop. The AI even suggests wellness tips or breaks when my stress levels are high during long shifts.
For everyday life, the Watch 7 feels smarter and more intuitive. The improved battery life means I’m not scrambling for a charger every night, and the health tracking is far more accurate than my older model.
As an officer, I need a heavy duty strap to weather through sweat, an arrest or weather changes. The green strap is just that would detailed grooves.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cypress, TX
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this watch compared to the 4. It's larger and has more features. This watch can definitely be worn casually or with dressy attire.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NurseRN
Expertise:Intermediate
Verified Purchase:Yes
Battery life not that great have to charge often. That needs to be improved
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on June 25, 2025
Posted by: Kimba62
[This review was collected as part of a promotion.] I love my Galaxy Watch 7. It helps me keep track of my health. Plus I don't have to worry about missing call if I don't have my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I will upgrade to watch 8
on June 26, 2025
Posted by: Panonymous
[This review was collected as part of a promotion.] I am glad Samsung has increased the internal memory as I always run out of space for my music. I wish Samsung would add an auto shutoff feature the watch is off the wrist or not in use as I sometimes forget to turn off the watch after gym use. I did make this suggestion to Samsung and hopefully they integrate it to the software upgrade.
Value
3
Response from Samsung USBy R&R Team, June 27, 2025
Hey Panonymous,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We're happy to hear that you have been pleased with your purchase so far! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We're happy to hear that you have been pleased with your purchase so far! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Anne O
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
This watch is amazing! It has great battery life. My only gripe is the fact that you cant find great watch faces. They should make more accessible without google play.
Written by a customer while visiting Samsung US