Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,673 Reviews)
Rating breakdown 4,673 reviews
5 Stars
3,336
4 Stars
793
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,062 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Galaxy watch 7 - Small
on August 9, 2024
Posted by: Sweetblue
[This review was collected as part of a promotion.] I use my watch wearing daily. This watch seems to pick up my longer walks than the watch prior to this.
The small band that came with watch I did not like. The band seemed bigger than the other small bands. I had to use a band I had from my prior watch. I wish they made bands for those of us with small wrists.
I do like the design on the actual watch. It seems more smooth and just overall looks sleek.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fix update
on August 9, 2024
Posted by: YinChinWan
I posted yesterday about a no charging issue. After talking with a patient and friendly rep, I got my issue somewhat resolved. My Watch 7 now can charge to 100%. The fix was a simple reboot. It needs to be rebooted before each charge, but everything works fine. This fits my needs well enough. It does lose battery life quickly, (2%-3% an hour with normal use), but many bells amd whistles. 👍👍
Written by a customer while visiting Samsung US
Posted by: jbquigley
from Santa Barbara California
Verified Purchase:Yes
Whoa! Best Galaxy watch ever? This watch gets 3 days charge on power saving and it looks better in person than the Galaxy watch 6 classic. Im pleased!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
really nice watch
on August 10, 2024
Posted by: bob44125
the watch works great. I just wish the battery lasted longer.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sumter, South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Nice. I like the subtle upgrades from the Watch 5 I traded in.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Twan
from Michigan
Expertise:Expert
Verified Purchase:Yes
Battery life is subpar. I returned the watch as in the 24 hours I owned it I had to charge it 3 separate times with default settings and only factory installed apps installed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2024
Thank you for your honest review, Twan. We appreciate you sharing your experience with the Watch7. Get to know your body better than ever with our state-of-the-art health sensor. It accurately monitors your heart rate, sleep patterns, and more. With the help of Galaxy AI, you'll receive a personalized Energy Score to gauge your readiness for the day based on your previous day's activities. Once you have your score, set small daily challenges to improve it over time. If you are experiencing shortened battery life, we recommend making sure that your watch's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists after updating, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Angi
from Miami
Expertise:Expert
Verified Purchase:Yes
It's not that much difference from the other watches. The really only difference thid time is the band. I still love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Posted by: KenM
from Tampa, FL
Expertise:Expert
Verified Purchase:Yes
Just like a computer, most judge the quality based on the output of the software and what you see. Sometimes, that is dependent on the screen or monitor connected to the computer. Same goes for a watch. Is the software functional and do I like the way I get to view the results? With my 44mm Watch7, I can say that the "screen", or the face of my watch is not as protected as all of my prior versions. It seems to all be a part of the upgrade game now. Want a watch with a metal bezel face? Well, pay twice the price as a normal Galaxy watch. It's a shameful marketing ploy by Samsung.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US