Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Galaxy watch 7
on June 10, 2025
Posted by: GAHB58
[This review was collected as part of a promotion.] This is a huge upgrade from my previous galaxy watch. My Galaxy watch 7 is easy to navigate with a quicker response when scrolling on the watch face. Being able to customize my watch is cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade.
on June 10, 2025
Posted by: Rpeterson
[This review was collected as part of a promotion.] Love this watch. Battery is lasting twice as long than my Watch 3. Still learning different features, can't wait to see what I can get done with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on June 10, 2025
Posted by: Stevestumps
[This review was collected as part of a promotion.] The watch works well and does everything I expect. Galaxy AI is not as advanced as on phones, but I expected that, and it works well for its size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works good
on June 10, 2025
Posted by: Samyann
[This review was collected as part of a promotion.] Works good but doesn't always notify one messages coming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and amazing does everything I need and mor
on June 10, 2025
Posted by: Hernan
[This review was collected as part of a promotion.] Overall amazing product. The last watch is had was the series 3 so I was way behind and to get an upgrade and to see what it does is amazing well worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a natural part of me.
on June 10, 2025
Posted by: Jimjam
[This review was collected as part of a promotion.] I love this watch. The best part is that it's quick. It does everything I need it to do and want it to do faster then I even know I want it to. It's a constant reminder wearing it how amazing the Samsung ecosystem is. Syncing to all my devices and letting me know all I need right on my watch. It's quick, fun, simple and best of all customizable. I'm always finding new ways to use it and customize it. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok
on June 10, 2025
Posted by: Andrea
When I first got this watch I loved it. Now not so much. Half the time when I get a text it doesn't show up on my watch. I mainly got it for my sleep and to measure my heart rate. There is no option for it to alert you if your heart rate is over the number you set up. You also have to allow all health notifications or none. There isn't a good way to customize everything. It never measures my sleep right no matter how tight I have it on my wrist. It will monitor for 3 hours then stop completely or pick up again 2 hours later. It's very inconsistent. I also got it with the cream band which I actually loved. However now having it about 6 months the cream color on the band has wore off and like a pink rubber is showing through. Of course I can't find a way to purchase another band. Overall I would not spend the money on another one.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, June 10, 2025
Hi Andrea,
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. You can quickly choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please check your watch's notification settings in the Galaxy Wearable app to ensure notifications are enabled for the apps you expect to receive alerts from. Also, check your phone's notification settings for those apps, as they may be blocked or muted. Finally, confirm that your watch is connected to your phone via Bluetooth and that it's not in "Do Not Disturb" mode. You are able to receive alerts for both high and low heart rates on your device. To set this up, open the Samsung Health app, navigate to Settings, then tap Heart rate. Ensure the heart rate tracker is not set to Manual, then scroll down to the Heart Rate alert section and toggle the switches for High HR and Low HR to enable alerts. You can also customize the heart rate values that trigger the alerts. If your device is not tracking your full night's sleep, please check your watch's connection to your phone and ensure it's not in power-saving mode. That can limit data collection. Also, verify that you've agreed to the necessary permissions in the Samsung Health app for sleep tracking. Be sure to check out the resources below to help resolve what you have described to be experiencing with your device. If you have any other questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. You can quickly choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please check your watch's notification settings in the Galaxy Wearable app to ensure notifications are enabled for the apps you expect to receive alerts from. Also, check your phone's notification settings for those apps, as they may be blocked or muted. Finally, confirm that your watch is connected to your phone via Bluetooth and that it's not in "Do Not Disturb" mode. You are able to receive alerts for both high and low heart rates on your device. To set this up, open the Samsung Health app, navigate to Settings, then tap Heart rate. Ensure the heart rate tracker is not set to Manual, then scroll down to the Heart Rate alert section and toggle the switches for High HR and Low HR to enable alerts. You can also customize the heart rate values that trigger the alerts. If your device is not tracking your full night's sleep, please check your watch's connection to your phone and ensure it's not in power-saving mode. That can limit data collection. Also, verify that you've agreed to the necessary permissions in the Samsung Health app for sleep tracking. Be sure to check out the resources below to help resolve what you have described to be experiencing with your device. If you have any other questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
5
Looks like a normal watch, with more features
on June 9, 2025
Posted by: mustapler
[This review was collected as part of a promotion.] I wanted a classic looking watch, with the styling bezel I bought people give me compliments daily. I also use several bands from sporty, athleisure to luxury metal one to cover all sorts of events. Galaxy AI is a pretty cool feature which only improved my experience as well.
Value
5
Written by a customer while visiting Samsung US