Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
really nice watch
on August 10, 2024
Posted by: bob44125
the watch works great. I just wish the battery lasted longer.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sumter, South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Nice. I like the subtle upgrades from the Watch 5 I traded in.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Twan
from Michigan
Expertise:Expert
Verified Purchase:Yes
Battery life is subpar. I returned the watch as in the 24 hours I owned it I had to charge it 3 separate times with default settings and only factory installed apps installed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2024
Thank you for your honest review, Twan. We appreciate you sharing your experience with the Watch7. Get to know your body better than ever with our state-of-the-art health sensor. It accurately monitors your heart rate, sleep patterns, and more. With the help of Galaxy AI, you'll receive a personalized Energy Score to gauge your readiness for the day based on your previous day's activities. Once you have your score, set small daily challenges to improve it over time. If you are experiencing shortened battery life, we recommend making sure that your watch's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists after updating, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Angi
from Miami
Expertise:Expert
Verified Purchase:Yes
It's not that much difference from the other watches. The really only difference thid time is the band. I still love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Posted by: KenM
from Tampa, FL
Expertise:Expert
Verified Purchase:Yes
Just like a computer, most judge the quality based on the output of the software and what you see. Sometimes, that is dependent on the screen or monitor connected to the computer. Same goes for a watch. Is the software functional and do I like the way I get to view the results? With my 44mm Watch7, I can say that the "screen", or the face of my watch is not as protected as all of my prior versions. It seems to all be a part of the upgrade game now. Want a watch with a metal bezel face? Well, pay twice the price as a normal Galaxy watch. It's a shameful marketing ploy by Samsung.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Posted by: Newman1515
Expertise:Intermediate
Verified Purchase:Yes
Love my new galaxy watch 7. Very handsome and comfortable to wear however I don't see much difference from my galaxy watch 4 classic. The interface is almost exactly the same.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Fran
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great Watch, color not what I expected. It states Cream, but it's actually more silver.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: WatchFan
Verified Purchase:Yes
Excellent Watch with a elegant look. Big improvement over the Watch4.
I would recommend this to a friend!
Written by a customer while visiting Samsung US