Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Kap g
from Lax
Expertise:Intermediate
Verified Purchase:Yes
Works well other than battery issues. It drains too fast as compared to my earlier Samsung watch. I've too send it back for repair to Samsung in less than 10 days to fix it as online help wasn't able to make it fix.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, August 9, 2024
Hey! It's great to hear from you and gain your insights. We strive to provide the best products and services to our customers. We see that you are reaching out concerning your Watch7. It's good to see that your device works well. If you have any further concerns regarding this, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Carla
from Massachusetts
Expertise:Beginner
Verified Purchase:Yes
It's my first smartwatch, and so far I like it a lot. I can answer a phone call using it, what's important to me because I keep forgetting where is my phone... And tracking my steps and activities during the day automatically is very good! The only thing is that you have to charge the battery every day.
I would recommend this to a friend!
Performance
4
Written by a customer while visiting Samsung US
Posted by: Haisong Cai
from San Diego
Verified Purchase:Yes
slick design, fast charging, sharp display, but lack of killer apps, so-so battery live.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TitanZoZ
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
The watch looks nice and it's very light, sometimes I don't feel it's even there. I like how it's responsive, and the battery is not bad, lasts for a whole day. A one hour run with earbuds connected consumes only 20-30%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design
on August 8, 2024
Posted by: Parish
[This review was collected as part of a promotion.] Good watch nice design 👌 relly like it the new watch 7
Value
5
Written by a customer while visiting Samsung US
Posted by: tonaltunes
Verified Purchase:Yes
They changed to a cheap wristband rather than the great one with the 5 Pro
Energy score doesn't work and the upgrades are minimal but battery length is good. They have the best trade in policy which is why this is my 4th Samsung Galaxy watch.
Energy score doesn't work and the upgrades are minimal but battery length is good. They have the best trade in policy which is why this is my 4th Samsung Galaxy watch.
Response from Samsung USBy R&R Team, August 9, 2024
Thank you for your candid feedback. Your feedback is always appreciated. We noticed you are reaching out to let us know about your Watch7. The Watch7 helps you understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. We would like to gather more information about what you are experiencing with your energy score. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A major upgrade
on August 8, 2024
Posted by: JG2219
[This review was collected as part of a promotion.] A well needed and welcomed upgrade to an old gear s3.
Beyond amazed at the wonderful battery life. I've been experiencing well into 36 hours on a charge and I'm a heavy user. The new health monitoring features are amazing.
Beyond amazed at the wonderful battery life. I've been experiencing well into 36 hours on a charge and I'm a heavy user. The new health monitoring features are amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: picha_boo
Verified Purchase:Yes
I love the new watch but it had a very rocky start with the battery life decreasing quickly. However, once Samsung sent through a software update (about a week ago) it fixed the problem completely. I've had the watch for about 3 weeks now and discover something new everyday. I recommend this watch to technology enthusiasts and those who have/love Samsung products.
Written by a customer while visiting Samsung US