Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Watch 7 44mm review
on August 25, 2025
Posted by: ZXgElite
[This review was collected as part of a promotion.] It's almost been a year since I got the watch, and it's been pretty impressive, the oled screen, the 2 day battery life, sometimes 2½ days of battery life, tracking my health and my workouts.
Galaxy AI has been very helpful.
Galaxy AI has been very helpful.
I love the watch and Galaxy AI overall!! 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 25, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] The watch has to be charged everyday. Not only that but it also over heats for no reason
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hello there Trishy,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and Efficient
on August 31, 2025
Posted by: Jred2507
[This review was collected as part of a promotion.] The Galaxy Watch 7 is perfect for daily use due to the incoporated GalaxyAI which makes everything so much more accessible. My personal use is more for tracking my runs as Im training for a half and full marathon in the coming months. The OS is smooth and I dont experience the slow d9wn or freezes I did with previous Galaxy Watch models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I don't see a camera option
on September 3, 2025
Posted by: GalaxyG1rl
[This review was collected as part of a promotion.] I don't see a camera option on my watch, and battery drains quick, other great watch
Value
4
Written by a customer while visiting Samsung US
Posted by: Kelly Jo
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I was shopping for a new watch since mine was 8 years old and definitely needed an upgrade! Samsung's trade in program was SO easy and fast to use. And saved quite a bit of money for me in the end. I will DEFINITELY be doing this again!
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rebecca
Expertise:Intermediate
Verified Purchase:Yes
This watch was purchased to replace a Galaxy5 and I'm glad I did. It's display is sharper, the battery lasts longer and it sits closer to my wrist. I'm super happy with it and reading texts are much easier now with the clearer image.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fort Pierce Florida
Expertise:Expert
Verified Purchase:Yes
I got the watch as a Christmas present and awesome watch . I own one myself . Great price, great product, great company!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PupBell
Verified Purchase:Yes
Bought it for my partner to feel special and check on himself. Give him some consistency...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US