Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Palanivel
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Initially had battery issues. The update that Samsung pushed over fixed it and now its all good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Belvidere nj
Verified Purchase:Yes
I love my new watch 7 ...just wish the battery would last a few days but otherwise it is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TonyM
Verified Purchase:Yes
I upgraded from the Watch4, and it's a great step up. Everything about it is incrementally better (although not drastically different) and it has a great look and feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Dina
Verified Purchase:Yes
Battery is not good, it's unacceptable. Otherwise it's an amazing device...but I can't overlook that battery. It is a step back.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your feedback, Dina. Our customer's honest feedback is crucial to us as we continue to improve our products and services. We noticed you reached out to us about the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. We see that you may be experiencing shorter battery life. Check out the link attached for options to help optimize your watch's battery life. If you continue to experience this, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch; battery could be better
on August 6, 2024
Posted by: Chuckbait
[This review was collected as part of a promotion.] I upgraded from the watch5 to the watch7. The watch 7 is significantly faster. It's so very smooth! I'm not sure if the Galaxy AI is helpful as I haven't seen it mentioned on the device at all. It seems that I have to charge more often than the watch5, but I still give it 5 stars, because the charging is very fast, so it's not much of an inconvenience. The galaxy watch 7 is fantastic. I love the stylish new bands! Overall, I'm very impressed with my new watch. Thanks!
Value
5
Written by a customer while visiting Samsung US
Posted by: Piloso NYC
from New York
Expertise:Expert
Verified Purchase:Yes
This watch is awesome! It looks great and has some really cool new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent I love, i recommend this watch # 7 100% for my
Written by a customer while visiting Samsung US
Customer Rating
3
over all could be better with battery
on August 6, 2024
Posted by: jdaz
currently testing out the battery life. seems to be draining faster than the previous watch 6
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for reaching out! We appreciate your review as we strive to make continuous improvements. We noticed that you're inquiring about the new Watch7. With the Watch7, you can kick-start your day with a readiness score that takes into account your previous day's sleep, heart rate, and steps. There are various factors that can result in your Galaxy Watch experiencing battery drain or reduced battery life. For instance, certain apps might consume more battery. We suggest ensuring that your watch is running the latest software by checking it from your phone using the Galaxy Wearable app. Depending on your watch, you will either click on Watch settings or the SETTINGS tab. Then, click on About watch, and proceed to Update watch software. Alternatively, click on About Gear, and then Update Gear software. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US