Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Need longer battery life otherwise a great watch
on August 5, 2024
Posted by: GButler
from Liberty Hill, TX
Expertise:Expert
Verified Purchase:Yes
I figured that by now a watch would run for nearly a week before needing a recharge. Instead it would run less than 24 hours before needing a charge. After a recent update I'm now getting around 32 hours on a full charge.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jose
from VA
Expertise:Intermediate
Verified Purchase:Yes
This watch can hold a charge longer than two days which is great since they removed the power share function. The sleep apnea test is also great since it validated what I though I might have and now time to go to the doctor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Derek g
from Va
Expertise:Intermediate
Verified Purchase:Yes
Overall a good experience but the battery drain is high right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barry
from California
Expertise:Intermediate
Verified Purchase:Yes
I'm really enjoying my new Samsung watch! It's very Sporty and the band is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Elson M
Expertise:Intermediate
Verified Purchase:Yes
Coming from watch 4 to watch 7, the look itself didn't change at all, cuts the learning curve, which is a good thing. The battery was pretty bad from the box that would only last about 14 hours with very light use - few times I didn't even have it on, just unplugged from charger then it died after 14 hours... But the update from early August seems to fix this problem drastically, the up time prolongs to over 2 days!
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Tracey B
from McAlester Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
This watch is lighter than the 6 and better battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daskuhn
from St. Louis, MO
Expertise:Expert
Verified Purchase:Yes
The battery only lasts 8-10 hours with very light use. Starting fully charged in the morning the galaxy 7 goes into power saving by mid-afternoon and is dead by dinner. This is with no exercise or audio playback, just casual use - checking the time and responding to the occasional text.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for the feedback, Daskuhn. We appreciate our customers taking the time to provide us with their insights. We see that you are reaching out concerning your Watch7. With the Watch7 you can now stay focused on the task at hand with Smart Replies – the Galaxy AI feature that writes replies in your style and voice by analyzing previous conversations. Check out the link attached that provides options to get your device's battery working at its full potential. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: manacap
from San Antonio TX
Expertise:Expert
Verified Purchase:Yes
This is a great watch. I have owned a number of Galaxy watches and this one is the most impressive. I read that some people are experience battery issues but I have not noticed any issue. I expect my watch to last the day. I put it on my charger as I get ready for bed and do some reading, and then put it back on to track my sleep. The accuracy of measurements seem to have improved, especially the weight and fat percentage values. They don't fluctuate as much -- that could be the better sensors. I do like the classic with the rotating bezel, but this one feels better without the rotating bezel because it is bigger. It looks nicer with a suit.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US