Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Water logged
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
My Galaxy Watch 7 is exactly what I wanted. It is easy to use, has a long-life battery, and easily tracks all my activities. It is greatly improved over my old Galaxy watch 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs support for Facer faces, otherwise good.
on August 4, 2024
Posted by: Houmy
from GA, United States
Expertise:Intermediate
Verified Purchase:Yes
I like it but it's no longer compatible with facer for custom faces and now you're stuck with Google wearos faces only which is very limited compared to facer.
Written by a customer while visiting Samsung US
Posted by: Tammy
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Love the new Galaxy Watch7! The sleep apnea is very helpful. Also love that the graphics seem clearer!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy
on August 4, 2024
Posted by: Greg
from Iowa
Expertise:Intermediate
I've had my new watch 7 for almost 3 weeks. I upgraded from the 4 classic and I regret it very much.
The oxygen sensor is now where near accurate and not having the rotating bezel just sucks.
It does have some cool new features with the sleep app and the watch is more responsive but for me that doesn't make up for the other short comings and the horrible sensors.
The oxygen sensor is now where near accurate and not having the rotating bezel just sucks.
It does have some cool new features with the sleep app and the watch is more responsive but for me that doesn't make up for the other short comings and the horrible sensors.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for reaching out to us, Greg. We appreciate you taking the time to leave us a review. We see that you are reaching out to let us know about your experience with the Galaxy Watch7. The Galaxy Watch7 and Galaxy Watch Ultra come with enhanced sleep tracking features and workout routines. With these watches, you can now participate in longer workouts such as triathlons, receive detailed analyses of your current health and wellness through energy scores, and monitor your sleep patterns. The improved allocation of Green, Red, and Infrared LEDs sets new standards in wearable technology by enhancing accuracy and enabling exceptional performance across a wide range of health metrics. This enables the new BioActive Sensor to more accurately measure health metrics including heart rate, sleep quality, blood oxygen levels, and stress levels. Even the measurement of heart rate during intense workouts is now 30% more accurate compared to the previous model. If you require any further assistance, please reach out to us at Samsung Support so that we can look into a resolution for you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Watch
Expertise:Expert
Verified Purchase:Yes
Not much different from watch 5 or watch 5 pro. I would rather have kept the watch 5 pro
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for sharing your feedback! Our customers' insights are very important to us as we continue to make improvements to our products and services. We noticed that you contacted us to let us know about your new Watch7. The Watch7 has some great new features. For example, you can effortlessly capture your thoughts and take meeting notes with Galaxy AI. Simply record audio on your Galaxy Watch7 and translate or transform speech into a summary on your Galaxy smartphone. If you have any further concerns, please reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Wurtsboro, NY
Expertise:Intermediate
Verified Purchase:Yes
Sleek, nice and smooth. Went from the Watch 5 pro to this and its a night and day difference
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: HQTC
from DC
Verified Purchase:Yes
Battery is so bad. I am using for two weeks now. I have to charge it every day. Samsung is fixing it but not yet seeing the improvement
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, August 7, 2024
We appreciate you reaching out to us. We value all of our customer's feedback as we continue to strive to improve. We noticed you're reaching out to share your experience with the new Watch7. The Galaxy Watch7 is designed to inspire you to live a healthier lifestyle by offering various ways to support your overall wellness. You can accurately track over 100 different workouts and create custom routines by combining different exercises using the Workout Routine feature to help you achieve your fitness goals. With the Race function, you can compare your current and past performance in real time, allowing you to track your progress and stay motivated. Additionally, the Body Composition feature provides a comprehensive snapshot of your body and fitness, giving you a better understanding of your overall health. We understand that for you to utilize these features, you will need a great battery life. Check out the link attached to help optimize your Watch7. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Carlos Ovni
from South Carolina, USA
Expertise:Expert
Verified Purchase:Yes
This watch is super confortable on the wrist, looks very futuristic, I like it a lot, the screen is incredible good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US