Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Francine
from Bullhead City, AZ
Verified Purchase:Yes
I like the watch very much, a little better then my Fitbit. The only problem is I have no manual or anything to help with the different things on the watch. Every time I want to go into health and check on different things, I can not.
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Carolina
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
The battery life doesn't last for 2 days but besides that everything its fine
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chuck
from Ny
Expertise:Intermediate
Verified Purchase:Yes
I like having a smart watch. Looks and feels nice. Like to answer on the watch instead of looking for a phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rebecca
Expertise:Intermediate
Verified Purchase:Yes
This watch was purchased to replace a Galaxy5 and I'm glad I did. It's display is sharper, the battery lasts longer and it sits closer to my wrist. I'm super happy with it and reading texts are much easier now with the clearer image.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best thing out right now its so modern and light
on October 28, 2025
Posted by: Danny boy
from Fort lauderdal
Expertise:Expert
Verified Purchase:Yes
Love it so much i would buy anotherone and give it to my brother
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: rmiller
Verified Purchase:Yes
I love my watch, I have had a Galaxy watch for years. Never had a problem with any of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Belleville, Illinois
Expertise:Intermediate
Verified Purchase:Yes
The ease of choosing this watch, making the trade-in, the price, and the size, was overshadowed by my disappointment in the battery life. It MIGHT last 24 hours, if I'm lucky. No, I don't want to put it on power-saving, as the entire reason I have it is to monitor my health and activities. I'll think long and hard before I buy the next one, if I even DO buy a next one. I don't like the GIANT faces of the new watches and this 40mm size is perfect, but the performance is lacking.
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, October 27, 2025
Hey Eugene, thank you for taking the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Posted by: Kelly Jo
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I was shopping for a new watch since mine was 8 years old and definitely needed an upgrade! Samsung's trade in program was SO easy and fast to use. And saved quite a bit of money for me in the end. I will DEFINITELY be doing this again!
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US