Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
This product has great features
on June 27, 2025
Posted by: Paul22
[This review was collected as part of a promotion.] I love how I can customize the watch face and the various side screens that can exist. I also love the water lock feature so I don't have to take off my watch at any time I go near water.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is kind of difficult to use
on June 27, 2025
Posted by: Chickennugget
[This review was collected as part of a promotion.] Its just a watch so thats how I mostly use it but its very difficult to use the messenger app because the drawing feature doesn't read the lettering very well, also choosing capitalization poorly.
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Greetings Chickennugget,
Thanks for taking the time to share your thoughts with us about your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We can certainly understand how frustrating it may be to not have your drawing feature work as you had expected. You have a few other options available for messaging on your Galaxy Watch7 like talk to text and your on-screen keyboard. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to share your thoughts with us about your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We can certainly understand how frustrating it may be to not have your drawing feature work as you had expected. You have a few other options available for messaging on your Galaxy Watch7 like talk to text and your on-screen keyboard. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
First smart watch I've owned and so far so good
on June 27, 2025
Posted by: CraigWasHere25
[This review was collected as part of a promotion.] Galaxy ai is not the same as on my S25 but the other features are awesome and I love how it has been keeping me active
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use many features
on June 27, 2025
Posted by: Sumjoy
[This review was collected as part of a promotion.] I’ve always wanted a Samsung Watch but was a bit intimidated by how complex it might be to use. I finally decided to get one—and it’s been a total game changer. It’s incredibly user-friendly and tracks things like my stress levels and heart rate in real time. I also love that I can use Galaxy AI right from the watch. Honestly, it’s one of the best purchases I’ve ever made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Drops paring all the time
on June 26, 2025
Posted by: Es1989
[This review was collected as part of a promotion.] I have to constantly re pair my watch woth my phone.. it won't let me choose transfer to a new phone so I have to delete the watch just to get it to pair.. like 4 times a week sometime
Value
3
Response from Samsung USBy R&R Team, June 27, 2025
Hello Es1989,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please check out, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please check out, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
2
I like my watch
on June 26, 2025
Posted by: Angi7513
[This review was collected as part of a promotion.] Just it's working, slowly and draining the battery fast, I don't have save battery, but anny way ,just need to exchange wach.
Value
2
Response from Samsung USBy R&R Team, June 27, 2025
Good day Angi7513,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Missvienvi
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
wonderful fit, perfect gift for dad, sporty fit with a bit of edge, and so clear!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barb
Expertise:Intermediate
Verified Purchase:Yes
Great watch for tracking fitness goals. I use my watch to track my sleep. The sleeping coach feature has helped a lot. I also use to track steps, read texts, take calls etc.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US