Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
146
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Great watch
on July 5, 2025
Posted by: Stetson
[This review was collected as part of a promotion.] Absolutely great watch. It has been so nice to use. Sleeker, longer runtime on a charge, love the look/feel! I feel like a lost duck if im ever without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good for accurate run tracking.
on July 5, 2025
Posted by: Love2Run
[This review was collected as part of a promotion.] I use my watch to track my running. I also use it to track my overall steps performance on a daily basis.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
bacteria
on July 5, 2025
Posted by: Betty
The worst thing I've ever bought, the bacteria lasts one day, and I've been regretting the purchase for a month now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Greetings Betty,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Manos
from Jacksonville Florida
Expertise:Intermediate
Verified Purchase:Yes
Good but you cannot build exersise programs that are less than 4 minutes
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Large and in charge
on July 5, 2025
Posted by: Lovelymountaingirl25
[This review was collected as part of a promotion.] I love how big the screen is on the 44mm Watch 7. The customizable faces allows you to see what matters to you, including heart rate and easy access to ecg. Which for a heart patient with a murmur, is really amazing. I try to make sure i track my heart rate and rhythm for my cardiologist, so he can use the data as a part of my health record. This is invaluable daily information tracking, that is quick and easy to access, bc of the watch face setup I was able to build. I love that the watch is large and loud. I am hard of hearing so trusting I will hear and feel my notifications is really nice. I also love the gestures and double pinch features to be able to dismiss and pull up my customized apps with no touching is amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: RBJr
from Tyner Ky
Expertise:Intermediate
Verified Purchase:Yes
Nice watch, it has a longer band for a bigger wrist, very nice. Works as it should. Very happy with it. I have heart problems, it is great at keeping up with my heart rate, and letting me know that I need to get up and move around. And let me know when I need to relax. It's nice keeping up with my steps
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not inline with previous releases for durability
on July 4, 2025
Posted by: commiphora
Expertise:Intermediate
This is the 3rd or 4th Samsung watch I've owned and by far the worst for durability and reliability. The case shows wear very easily with the paint scratching easily around the crystal after a fairly short period of ownership. The battery life is also lower than on my previous watches. The features don't appear to be much different than my prior watch either, so all-in-all it is a regrettable purchase.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Aloha Commiphora,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. We recommend protecting your Galaxy investments with screen protectors and/or cases to avoid any unwanted bumps or scratches. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. We recommend protecting your Galaxy investments with screen protectors and/or cases to avoid any unwanted bumps or scratches. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on July 4, 2025
Posted by: jagonzo84
[This review was collected as part of a promotion.] Absolutely love my new galaxy watch, it's great to have on the run. I am always able to use voice recognition to make calls or send text.
Value
5
Written by a customer while visiting Samsung US