Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
146
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
Wish It Was More
on July 8, 2025
Posted by: HelenaTampa
[This review was collected as part of a promotion.] I needed an everyday watch for keeping up with messages from customers, so I thought this was it. Unfortunately, the battery runs down way too quickly in one day vs. my Fitbit that could go about 3 days when new. I am forced to keep special watch chargers with me at all times. Now somehow the crystal face broke, I don't know how, it's first time I have broken a watch face. Perhaps because the face edges sit on top, not level with the outside frame. Finally, I got the smaller of the 2 watches but it still looks huge on my small wrist.
Value
2
Response from Samsung USBy R&R Team, July 9, 2025
Howdy HelenaTampa,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us after reviewing the resources shared, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us after reviewing the resources shared, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Sarah
Verified Purchase:Yes
Great watch UI software, works very well and smoothly so far! I was doubtful of getting a smartwatch but it is so convenient to wear it to track sleep and steps. I really hope Samsung does not actually introduce paid membership for Samsung Health because that would ruin the experience.
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on July 8, 2025
Posted by: BaeCann
[This review was collected as part of a promotion.] I absolutely love my watch! Would recommend to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great device but i still miss the rotating
on July 8, 2025
Posted by: Munizmuniz
[This review was collected as part of a promotion.] Galaxy AI works well with this device. I use it when I do my workouts. I set the timer, and in the mornings I check my body composition to watch my progress. The only thing that I don't like is that we don't have any mechanical dial or rotating bezel to select things... everything is with the screen, and that's kind of annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It works really well
on July 8, 2025
Posted by: Kattishness
[This review was collected as part of a promotion.] Ive had alot of smart watches over the last 2 years but this one is the best so far. It has a horrible battery life but it does so much. There's not alot of customizing the watch faces. Which is a downer but you can download alot of really useful apps directly to the watch. With the right apps its worth the bad battery life.
Value
4
Written by a customer while visiting Samsung US
Posted by: Alejandra
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The colors look rich & commands are smooth. The band is really comfortable as well. The new watch colors can help you look casual or professional too! Really enjoy my new watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek & stylish. Smarter Than Ever with Galaxy AI!
on July 8, 2025
Posted by: TechieTraveler92
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Watch 7 for a few days and I'm really happy with it. The display is super bright and easy to read, even outdoors. Fitness tracking is accurate, and I love all the health features like heart rate and sleep monitoring. Battery life easily lasts me through the day, and the watch feels comfortable on my wrist. Notifications sync smoothly with my phone, and the new design looks sleek. Plus, with Galaxy AI onboard, the watch offers smarter health insights, personalized recommendations, and improved voice assistant features, making it feel even more intuitive and helpful in my daily routine. Overall, it's a fantastic upgrade for anyone looking for a smart and stylish wearable with advanced AI capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 8, 2025
Posted by: Bigred4242
[This review was collected as part of a promotion.] Helps keep track of time and more. I am able to see who is calling me and receive all my notifications.
Value
5
Written by a customer while visiting Samsung US