Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
146
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Anonymous
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
This watch unlike the 6 has decent battery life and all of the good parts of the 6, so good on you Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a pretty good watch
on July 9, 2025
Posted by: Mrhockey903
[This review was collected as part of a promotion.] I do like the watch, I usually go for the bigger model but I didn't feel the price of the Ultra was something extra I wanted to spend so it would've been nice to include an in-between model, I would've got that one as I like a bigger screen/watch face. I still like this one though and it has served me well. There are some good watch faces that are customizable and I'm using one I really like that helps me know what the weather is going to be like for outdoor activities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Mush needed upgrade!
on July 9, 2025
Posted by: Omallie
[This review was collected as part of a promotion.] I upgraded to the Watch7 44mm from my last watch, the watch6 40mm and what an upgrade! I really enjoyed the Watch6 but it was starting to feel slow and age was catching up. The Watch7 is sleek, fast, and features new Galaxy AI features to help improve health data like enhanced sleep scores. So far my experience has been awesome! I love the look and feel of the watch on my wrist, its not overly heavy or bulky and looks great with the sports band, I personally like the little addition of color from the string on the sides of the band. The watch is much faster and smoother than my previous watch and it pairs well with my S25 Ultra. Overall, I love this new watch!
Value
5
Written by a customer while visiting Samsung US
Posted by: ABea
from North Idaho - rural
Expertise:Intermediate
Verified Purchase:Yes
The features are great, easily customizable. It detects a walking workout pretty well. I'm not a fan of the added slice of orange on the button, or the new watchband it comes with, it's a little George Jetson for me, so I swapped that off right away. The new "pinch" feature only works if the watch is fairly tight, so that's something that I might not use... but it's really cool, so a tighter watch might be in the future. This watch is a practical daily tool that I use all day.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Apple does it better
on July 9, 2025
Posted by: AeroP13
[This review was collected as part of a promotion.] its clunky and clumsy and not very engaging or user friendly. A pain to set up and get used to. The idea for features to access things with wrist and hand movements is great but it doesn't work well, it's difficult to get to know and learn, hard to change settings for it and overall just kind of a disappointment. Battery life is truly bad too
Value
2
Response from Samsung USBy R&R Team, August 27, 2025
Hello AeroP13,
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we always seek to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 44mm offers a lightweight (0.42 lb. or 6.7 oz.) aluminum build that makes it easy to wear all day and night. It's an ideal choice for those who prioritize innovative AI-driven health features like the AGI index or other advanced health-tracking features not offered by our competitor like Sleep Apnea Detection, Energy Score, and advanced body composition analysis. We realize that transitioning to new devices can be accompanied with a learning curve. Have no worries! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources to help you become better acquainted with your new device. Feel free to check them out when you have the time and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we always seek to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 44mm offers a lightweight (0.42 lb. or 6.7 oz.) aluminum build that makes it easy to wear all day and night. It's an ideal choice for those who prioritize innovative AI-driven health features like the AGI index or other advanced health-tracking features not offered by our competitor like Sleep Apnea Detection, Energy Score, and advanced body composition analysis. We realize that transitioning to new devices can be accompanied with a learning curve. Have no worries! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources to help you become better acquainted with your new device. Feel free to check them out when you have the time and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
It fits nice then comfortable. It doesn't slide al
on July 9, 2025
Posted by: Luckyb28
[This review was collected as part of a promotion.] Galaxy AII use my watch to check on my health. Such as my heart rate, my stress level, as well as my sleep time. I enjoy the fact that it keeps up with my steps as well and is very informative and easy to use. We're very comfortable to wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs longer battery life
on July 9, 2025
Posted by: Raggedyanne29
[This review was collected as part of a promotion.] Love it but wish the battery lasted much longer. Might trade in and upgrade to the 8 if the battery has improved much after unpacked event.
Value
3
Response from Samsung USBy R&R Team, July 9, 2025
Hey Raggedyanne29,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly handy!
on July 8, 2025
Posted by: Tman03
[This review was collected as part of a promotion.] This watch is one of my most used pieces of technology in my daily life! I can't tell you how nice it is to be able to track steps and calories, log what I eat, and see and manage notifications all without taking my phone out of my pocket. I have owned a galaxy watch before, but this one has the added benefit of the Galaxy AI features, like the smart reply suggestions that make it easier to send texts from just my watch, and the energy score that helps me know whether to focus on recovery or fitness based on previous days' activities and my sleep the night before. Overall, I highly recommend this watch to anyone who may be looking!
Value
5
Written by a customer while visiting Samsung US