Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,670 Reviews)
Rating breakdown 4,670 reviews
5 Stars
3,334
4 Stars
792
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,060 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Good watch
on March 3, 2025
Posted by: Helens
[This review was collected as part of a promotion.] This is undeniably the best watch in my collection.
Value
5
Response from Samsung USBy R&R Team, March 3, 2025
Hey there Helens,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are thrilled to hear that the Watch7 is the best watch that you currently own! What a huge compliment! We'd love to hear more of your feedback sometime. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are thrilled to hear that the Watch7 is the best watch that you currently own! What a huge compliment! We'd love to hear more of your feedback sometime. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features
on March 3, 2025
Posted by: Lootl3o
[This review was collected as part of a promotion.] Note that this is the first smartwatch I own, and my experience with it is great, especially how well it cooperates with my galaxy s22. I love how easy it is to pickup calls and reply to texts. Music control is really useful, and the new health features are great! My only complaint is the removal of wireless power sharing compatibility. Great watch overall!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery bad
on March 10, 2025
Posted by: Diaz84
[This review was collected as part of a promotion.] Very bad.. the battery for only 1 day, and they sent me the wrong one
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Howdy Diaz84,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on March 14, 2025
Posted by: Crissy84
[This review was collected as part of a promotion.] I really like all the features and health apps that come with this watch. The only complaint i have is i wish the battery life was better.
Value
4
Written by a customer while visiting Samsung US
Posted by: KaiJ
from California
Expertise:Expert
Verified Purchase:Yes
I wish it came with the extra band like the watch 4 did when they had the black and color bands. Other than that, great watch.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch7 so easy to use
on March 19, 2025
Posted by: Clrwitblkspecs
[This review was collected as part of a promotion.] The watch7 has seamless action between apps. Its super easy to use and understand. At first i didnt realize i had gotten the bluetooth version. And i actually like it alot better then the cellular version. Im alot happier. It is so smooth to do things on my phone and it go to my watch. I just love all the different features. The watch face is the perfect size to for me to be able to see it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 review
on March 20, 2025
Posted by: Mistiwatch7
[This review was collected as part of a promotion.] I love my new watch 7 it works seamlessly I love how it tracks workouts its fantastic .
Value
5
Written by a customer while visiting Samsung US
Posted by: bummer
Verified Purchase:Yes
Problems with short battery life, does not keep accurate records of sleep time and amount of daily steps.
Response from Samsung USBy R&R Team, March 24, 2025
Salutations Bummer,
Thank you for sharing your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Also take a moment to review, "Inaccurate steps on your Samsung smart watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you may be experiencing with your features. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thank you for sharing your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Also take a moment to review, "Inaccurate steps on your Samsung smart watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you may be experiencing with your features. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US