Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Great product
on July 14, 2025
Posted by: The Photographer
from Utah
Expertise:Expert
I Have a watch 7 40mm Bluetooth. Overall it is great although there are afew minor things like battery life.it is extremely durable.Definitely recommended.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a sleek design that brings class .
on July 13, 2025
Posted by: Alixher
[This review was collected as part of a promotion.] Galaxy itself has an amazing atmosphere all products are amazing,stylish and value to money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow great sound and features
on July 13, 2025
Posted by: Gtk1968
[This review was collected as part of a promotion.] Galaxy AI really adds to the usefulness of the buds 3 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy 7 watch Junk! Waste of my money!
on July 13, 2025
Posted by: ABB1
Never had a smart watch before. This one is supposed to do every thing I wanted it to do and more. If I could figure out how to use everything I need on this watch it would be helpful. It gets ZERO stars for battery life. I charge it until I get to work. Put it on my wrist work 8 hrs and many days it is dead before I leave work. I bought this mainly so my elderly Mom could easily access me. Half the time texts dont come threw but spam calls do. For me it has turned out to be a waste of money. If it wont stay charged and people can't get up with me when they need to, it can't check my heart or BP or steps on the charger all the time. Nobody at my local office knows anything about them because they all have apple. Just really disappointed. I drive a forklift so when it showes me having 4000 steps I may have about 1000 actual steps, so that isn't helping me either. It's actually a dumb watch not a smart watch. I wont buy another on that is for sure. Stuck with this one for 2 yrs and the extra line I have to pay for.
Response from Samsung USBy R&R Team, August 27, 2025
Hello there ABB1,
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be placed on the charger, depending on your settings and how you use your device. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Please feel free to check out the resources provided below to help resolve what you've described to be experiencing with your device and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be placed on the charger, depending on your settings and how you use your device. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Please feel free to check out the resources provided below to help resolve what you've described to be experiencing with your device and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Absolutely love the Galaxy watch 7. Upgraded from the Galaxy watch 6. Very smooth operation. Accurately tracks health and exercise. That's a very nice look and feel to it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome watch!!
on July 13, 2025
Posted by: Tmanhovland
[This review was collected as part of a promotion.] The galaxy watch 7 is everything you could want in a smart watch. Long battery life, easy intuitive functions, durability, and stylish!
Value
4
Written by a customer while visiting Samsung US
Posted by: Susie Peg
from Maryland
Verified Purchase:Yes
Battery only lasts for a few hours even on power saving mode. Maybe I got a dud, but I cannot figure out how to do a return or even how to access the 2-yr Care Plan. What a terrible purchase this was! At least Apple has a physical store I can go to for help.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Greetings Susie,
Thank you for reaching out to share your experience using the Samsung Galaxy Watch7 with us. We value your candor as we continue to work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your experience using the Samsung Galaxy Watch7 with us. We value your candor as we continue to work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Incredible product, but i expect more battery life
Design
5
Value
5
Written by a customer while visiting Samsung US