Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,043 Reviews)
Rating breakdown 4,043 reviews
5 Stars
2,914
4 Stars
685
3 Stars
225
2 Stars
104
1 Star
115
78%of customers recommend this product.
(
637 out of
819)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
This Watch Put My Family At Ease
on April 2, 2025
Posted by: DarthGramGram
[This review was collected as part of a promotion.] I have health issues that can lead to loss of consciousness and falls, and the fall detection on this device is a big breath of relief to me and my family. I use the advanced health features to monitor my sleep (which I also struggle with) and the insights have been incredibly valuable. The battery on this watch is fantastic, and it's wide range of apps makes it very useful to a power user and tinkerer like myself. It is hard to see myself without a gadget like this in the future now!
Value
5
Written by a customer while visiting Samsung US
Posted by: Patmo
Expertise:Expert
Verified Purchase:Yes
The battery power can be better and should be improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Shar
from Texas
Expertise:Expert
Verified Purchase:Yes
I’m using the Galaxy Watch7 40mm in cream, WiFi and Bluetooth version. Battery life and software both feel better compared to earlier versions. The system runs smoothly and is more responsive, which makes day-to-day use easier.
One thing I don’t love is how the new software handles battery saving mode. It turns off more features than older models did, especially when it comes to health and fitness tracking. For me, it feels like I have to choose between using everything or saving battery, with no middle ground. I’d rather have a few of those functions still running even in a lower power mode.
The cream color is okay, but I prefer the older color options. Nothing about this watch stands out as significantly better than previous versions so far. Maybe future updates will unlock more, but right now it’s a small step forward rather than a big change.
My overall review is that it is mid at best but not bad.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, April 25, 2025
Howdy Shar,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Edward
from North West Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. The battery seems to last forever. The selection of apps and faces is amazing.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Aloha Edward,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 29, 2025
Posted by: Ronnie RonC
Great picture, audio and Great to wear
As you watch music on blue tooth
As you watch music on blue tooth
Response from Samsung USBy R&R Team, May 1, 2025
Howdy Ronnie,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's awesome to hear how much you have integrated your Galaxy Watch7 into your lifestyle. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's awesome to hear how much you have integrated your Galaxy Watch7 into your lifestyle. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Brian K
Verified Purchase:Yes
Used galaxy watches in the past. This one lasts! The features and details are nice as well as looking professional. New attach style is much more convenient for my big fingers.
Response from Samsung USBy R&R Team, May 1, 2025
Greetings Brian,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. We're jumping over the moon to hear how much you've been enjoying the functionality and design of your Galaxy watch7. Let us know if you would like to share any other feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. We're jumping over the moon to hear how much you've been enjoying the functionality and design of your Galaxy watch7. Let us know if you would like to share any other feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Stephen
Expertise:Expert
Verified Purchase:Yes
A great watch with good battery life. Has a great selection of features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations Stephen,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's great to hear that your Galaxy Watch7 battery allows you the freedom to get through the toughest days. If you would like to share any other feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's great to hear that your Galaxy Watch7 battery allows you the freedom to get through the toughest days. If you would like to share any other feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Yair
from Eagle, ID
Expertise:Intermediate
Verified Purchase:Yes
There are a bunch of Apps that I am trying to remove/uninstall, and Samsung doesn't let me remove them. I ABSOLUTELY HATE that!!!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Good day Yair,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The system apps are integral to the watch's functionality, so we recommend that they not be deleted. You can still prevent them from running in the background, if needed. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The system apps are integral to the watch's functionality, so we recommend that they not be deleted. You can still prevent them from running in the background, if needed. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US