Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
In the market for one
on July 26, 2025
Posted by: TSTStayloramericanpayriot
[This review was collected as part of a promotion.] All of the reviews look good for all the models. I'm researching this model for myself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great
on July 26, 2025
Posted by: Love2win
[This review was collected as part of a promotion.] I use the watch for work and even though tech is not my strongest quality, it has made responding to text and work request easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is an amazing addition.
on July 26, 2025
Posted by: Eleetgator
[This review was collected as part of a promotion.] I love the customization of the watch, like custom watch faces and bands. It's great for finding your phone and if you choose to add it as a phone line you can answer calls when you don't have your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product, I like it
on July 26, 2025
Posted by: Belubel
[This review was collected as part of a promotion.] I love this watch, because I'm always constantly moving, it monitors my sleep and tells me how many steps I've taken, whether I've done walks, exercises or swimming, it detects everything automatically, I don't have to do anything. I can also see and answer calls, text messages and much more, it also has AI that helps a lot when I want to know something I just ask you.
Value
5
Written by a customer while visiting Samsung US
Posted by: CHNY
from California
Expertise:Intermediate
Verified Purchase:Yes
Should have waited for a 9. S8 looks weird. S7 has no new features from my S5 and terrible battery life to boot. Requires daily charging.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, July 28, 2025
Howdy CHNY,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and design of our product line. The Galaxy Watch7 offers significant improvements over the Galaxy Watch5, including a faster processor, doubled storage, upgraded health and fitness tracking sensors, Galaxy AI-powered features, and enhanced GPS accuracy. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and design of our product line. The Galaxy Watch7 offers significant improvements over the Galaxy Watch5, including a faster processor, doubled storage, upgraded health and fitness tracking sensors, Galaxy AI-powered features, and enhanced GPS accuracy. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Very convenient
on July 25, 2025
Posted by: CsyRs25
[This review was collected as part of a promotion.] Like my phone, the watch is very customizable, from the layout to permissions (an important option to me). Connecting with my phone is great for reviewing notifications and addressing alarms quickly. I don't have to pull my phone out as often, such as paying with Samsung wallet. Galaxy AI supports some of my favorite features. I can track my sleep, see how much time I spent asleep, even sleep cycles. The sleep animal is a cool idea too, and you can get personalized recommendations. I like being able to see my heart rate and count steps with more accuracy. The energy score is a daily assessment based on sleep, activity, and heart rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid watch with smart features
on July 25, 2025
Posted by: China1
[This review was collected as part of a promotion.] I've been using the Galaxy Watch for a while now and overall, it does the job well. I love how it syncs seamlessly with my Samsung phone and how Galaxy AI helps track my health stats more accurately from sleep patterns to workouts. The interface is smooth, and I enjoy the notifications, calendar integration and step tracking.
One downside: the watch tends to overheat a bit too easily, especially during extended use or when outside in warmer weather. It’s a little frustrating when I have to take it off to let it cool down.
Still, I wear it daily for work, errands, and workouts. With a few tweaks to temperature control, this would be a near-perfect device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente for day to day use
on July 25, 2025
Posted by: Marr97
[This review was collected as part of a promotion.] Suchba great watch, the functions with Galaxy AI are great
For the day tonday use is amazing the battery duration and track of samsung health
For the day tonday use is amazing the battery duration and track of samsung health
Value
5
Written by a customer while visiting Samsung US