Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Michele M
Verified Purchase:Yes
The watch case back is entirely too thick. I have an extremely thin wrist and the bottom of the watch case (the underside of the crystal) protrudes down into my wrist. I miss a flat bottom watch against the top of my wrist. The band color options (olive green or cream) are gross. I wanted a simple black band but had to buy the watch and then seek out other bands to have a simple black band. The watch overall works extremely well but at times I must take it off to rest my wrist due to the thickness of the watch and how it lays on top of my wrist (feels like it is digging in).
Response from Samsung USBy R&R Team, March 3, 2025
Salutations Michele,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few resources that you may find beneficial to have. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few resources that you may find beneficial to have. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Customer Rating
4
Great gadget
on March 2, 2025
Posted by: Dekouga
[This review was collected as part of a promotion.] Coming from a watch 4 classic, this wasn't such a huge leap overall. My purchase came with an extra watch strap the gets me switching urgent on a weekly cadence or to match my attire.
Besides the ease to such between apps and sync with your phone over Bluetooth and wifi, the battery life is easily chopped off when either or both is/are on. This means I hardly get a full day's ride time if turned on but can early make 36hrs of both are turned off.
Overall a clean looking and reliable piece of tech 👌.
Besides the ease to such between apps and sync with your phone over Bluetooth and wifi, the battery life is easily chopped off when either or both is/are on. This means I hardly get a full day's ride time if turned on but can early make 36hrs of both are turned off.
Overall a clean looking and reliable piece of tech 👌.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good watch
on March 3, 2025
Posted by: Helens
[This review was collected as part of a promotion.] This is undeniably the best watch in my collection.
Value
5
Response from Samsung USBy R&R Team, March 3, 2025
Hey there Helens,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are thrilled to hear that the Watch7 is the best watch that you currently own! What a huge compliment! We'd love to hear more of your feedback sometime. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are thrilled to hear that the Watch7 is the best watch that you currently own! What a huge compliment! We'd love to hear more of your feedback sometime. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features
on March 3, 2025
Posted by: Lootl3o
[This review was collected as part of a promotion.] Note that this is the first smartwatch I own, and my experience with it is great, especially how well it cooperates with my galaxy s22. I love how easy it is to pickup calls and reply to texts. Music control is really useful, and the new health features are great! My only complaint is the removal of wireless power sharing compatibility. Great watch overall!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery bad
on March 10, 2025
Posted by: Diaz84
[This review was collected as part of a promotion.] Very bad.. the battery for only 1 day, and they sent me the wrong one
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Howdy Diaz84,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on March 14, 2025
Posted by: Crissy84
[This review was collected as part of a promotion.] I really like all the features and health apps that come with this watch. The only complaint i have is i wish the battery life was better.
Value
4
Written by a customer while visiting Samsung US
Posted by: KaiJ
from California
Expertise:Expert
Verified Purchase:Yes
I wish it came with the extra band like the watch 4 did when they had the black and color bands. Other than that, great watch.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch7 so easy to use
on March 19, 2025
Posted by: Clrwitblkspecs
[This review was collected as part of a promotion.] The watch7 has seamless action between apps. Its super easy to use and understand. At first i didnt realize i had gotten the bluetooth version. And i actually like it alot better then the cellular version. Im alot happier. It is so smooth to do things on my phone and it go to my watch. I just love all the different features. The watch face is the perfect size to for me to be able to see it.
Value
5
Written by a customer while visiting Samsung US