Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
14
1 Star
25
78%of customers recommend this product.
(
113 out of
144)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Customer Rating
4
Wonderful watch and number of features.
on January 15, 2024
Posted by: PRINCESS
from Richmond, VA
Expertise:Intermediate
I would love to have this style watch! Would be very beneficial to me.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Classic 6 watch
on January 18, 2024
Posted by: F15Mechanic
from Greensburg, IN
Expertise:Expert
There are a lot of reviews about battery drain. I always set a time every morning while watching the news to charge my watch. It always makes it to the following morning. If I jump in the shower at any time is a great time for a charge boost too. I exercise for 40 to 60 minutes a day and have notifications coming in throughout the day. Unlike the Fitbit I had the notifications work much better on this phone. I love this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TopNotch
on January 25, 2024
Posted by: Leatha
I love Samsung, Samsung makes the best of everything
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 15, 2024
Posted by: Bomd
So many great features. I can leave home without my phone and still okay using just the wstch.
Written by a customer while visiting Samsung US
Customer Rating
1
N/a
on April 30, 2024
Posted by: Kelly
Ive had the 6 for several months and the batteey life is less than 24 hours. There is no way to build a step count or physical daily account.
Response from Samsung USBy Social Commerce, May 2, 2024
Hi there Kelly,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your Watch6 Classic stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 Classic and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time available out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your Watch6 Classic stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 Classic and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time available out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Posted by: Connie S
from Illinois
Expertise:Expert
Verified Purchase:Yes
The watch was supposed to be for a woman and it was way too big for my wrist no matter what I tried. I returned it. So now you have my galaxy 4 watch as a trade in and the return of the galaxy 6.
Response from Samsung USBy Social Commerce, June 12, 2024
Salutations Connie,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that our customers have various wants and needs when it comes to choosing their Galaxy devices. This is why we have created such a vast product line to fill those various needs and wants. If the Galaxy Watch6 Classic feels too large for your wrist, perhaps the Galaxy Watch6 would be a better fit for you. Feel free to take a look at our other options that we have available that may be better suited for what you may be looking for in your next watch. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R960NZKAXAA
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that our customers have various wants and needs when it comes to choosing their Galaxy devices. This is why we have created such a vast product line to fill those various needs and wants. If the Galaxy Watch6 Classic feels too large for your wrist, perhaps the Galaxy Watch6 would be a better fit for you. Feel free to take a look at our other options that we have available that may be better suited for what you may be looking for in your next watch. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R960NZKAXAA
Written by a customer while visiting Samsung US
Posted by: Foobar
Expertise:Expert
Verified Purchase:Yes
I bought this for blood pressure and blood sugar both which do not work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 1, 2024
It's great to hear from you, Foobar. We want to work with you so that you can get the best out of your Watch6. We would like to gather some more information regarding what you are experiencing. We would like for you to reach out to us at Samsung Support so that we can work toward a resolution. In the meantime, I will also be attaching a link to help troubleshoot the Blood Pressure Measurement and App on your Galaxy Watch. -Kelvin
samsung.com/ae/support/apps-services/troubleshooting-blood-pressure-measurement-and-app-issues-on-galaxy-watch/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
samsung.com/ae/support/apps-services/troubleshooting-blood-pressure-measurement-and-app-issues-on-galaxy-watch/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery ....only lasts 15 hours!! ⚠
on September 26, 2024
Posted by: Jeff
from California
Expertise:Expert
My watch 6 classic(43mm) battery only lasts 12 hours before charging! I have everything turned off and still only 12 hours. 🤷♂️
Horrible quality control(QC)!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 26, 2024
We appreciate your taking the time to reach out to us, Jeff. We love hearing from our valued customers. We see that you reached out to us to share your thoughts on the Galaxy Watch6 Classic. The Watch6 Classic is able to get up to 40-hour battery life. Is your Galaxy Watch draining its battery faster than usual? Don't worry, we've got some tips to help you out! Certain apps could be the culprit behind the increased battery consumption. Click on the link provided to discover how to extend your watch's battery life. If the issue continues, feel free to contact us at Samsung Support for assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US