Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
14
1 Star
25
78%of customers recommend this product.
(
113 out of
144)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Customer Rating
1
BIA Sensor stopped working as soon as the warranty
on February 28, 2025
Posted by: Dayal
BIA Sensor stopped working as soon as the warranty expired. At least better than my last Active 2 watch, which completely broke after the warranty expired.
Response from Samsung USBy R&R Team, March 3, 2025
Howdy Dayal,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch6 Classic in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch6 Classic in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life
on August 17, 2023
Posted by: joanie
from California
Expertise:Beginner
Bought this 2 days ago and really unhappy with the fact that it needed to be charged every 20-23 hours. It is a Galaxy Watch6 40mm LTC. Think I will return it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 18, 2023
Hi Joanie... We appreciate you taking the time to review the Samsung Galaxy Watch6 Classic. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. I've linked an article that should help with the battery of your watch. Please feel free to contact Samsung Support for additional assistance. Thank you for being the best part of Samsung. -Bethany
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Would not buy again
on April 5, 2025
Posted by: Cborky
Expertise:Intermediate
The only reason I bought this was because I had a great discount on it. I ended up using my old Samsung Pro 5. The watch is sluggish and I despise the fact that the ring around the face turns. The battery was also crap.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 7, 2025
Salutations Cborky,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. If your watch screen is slow to respond, frozen, or not responding at all the issue could be caused by a few different things. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Feel free to check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you have described to be experiencing with your device. Also check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. If your watch screen is slow to respond, frozen, or not responding at all the issue could be caused by a few different things. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Feel free to check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you have described to be experiencing with your device. Also check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Just got it
on August 26, 2023
Posted by: Marty
I only gave it a 3 because I have only had the watch a few days. So far I like it. Battery live is really good. Better than my S3. The only thing I dislike about Samsung workout stuff is that it is lame. Samsung needs to be more on par with MapMyRun. But Samsung refuses to update their workout app and bring it current.
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Aloha Marty,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy WAtch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy WAtch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 6 Classic.... New,Improved, & Stylish
on August 26, 2023
Posted by: Fathertime99
from Atlanta ga/Ocala Fl/Morristown Nj
Expertise:Intermediate
Excellent device. I have had 2 previous versions/models and this one has easy become my new favorite
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's good but....
on September 5, 2023
Posted by: Kell
from Denver
Expertise:Intermediate
I love most of the new features on the watch but the watch battery needs to be charged every other day vs the others last 3-4 days, I'm extremely disappointed in how it does the sleep stages primarily deep sleep(stupid thing only goes up to 20 minutes vs other watches have claimed about 2 hours average in my case). I may send this back but still debating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hello Kell,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life
on November 11, 2023
Posted by: mikey
I fell in love with the Watch for the first few days but after I realized that even with most features turned 'OFF', it just would not hold a charge for very long. (Maybe 20-24) hours. The 5pro has a much better battery life that is acceptable.
Response from Samsung USBy Social Commerce, November 13, 2023
Aloha Mikey,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 6 Classic
on August 20, 2023
Posted by: Melstrom
from Florida
Expertise:Intermediate
Pre purchased my Galaxy 6 Classic 47mm and traded in my G4. It was a great purchase that I'm happy with. Battery is solid, all the sensitivity health points work better.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US