Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
13
1 Star
25
79%of customers recommend this product.
(
113 out of
143)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Posted by: Anna
from Jackson MI
Verified Purchase:Yes
Love the watch, size third Galaxy watch like all the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jules
from Santa Cruz, CA
Expertise:Intermediate
Verified Purchase:Yes
Love it! Received sooner than expected too. Would of liked to have a darker band as a choice though.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Andrzej
from Philadelphia PA
Verified Purchase:Yes
Looks nice wish i got a bigger band but obviously i can buy a different one holding up well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cynthia
Expertise:Intermediate
Verified Purchase:Yes
Beautiful and wonderful! I've received many complements. Works exactly as described. Battery life does appear to be a bit over one day but that works for me because I will charge it during the night or while Im checking my emails in the morning and its good for the rest of the day. Love that it can track my steps and workouts very well. And I can see who is calling me while at work without having to get my phone out. A must have!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Connect phone to take advantage of all features!
on February 24, 2025
Posted by: Collins
Expertise:Intermediate
We got this for our son as an upgrade to his older one. He has it connected to his phone and it does a zillion things. It looks good too. He has already ordered new straps for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on February 28, 2025
Posted by: Doc24
from Bladenboro, NC
Expertise:Beginner
I have a Galaxy watch 4 and I've really enjoyed it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Cesar
from Georgia
Expertise:Expert
Verified Purchase:Yes
I gave him five stars, why is he a good smart watch?
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Veronika
from Maryland
Expertise:Expert
Verified Purchase:Yes
This is my 4th Galaxy watch, battery is better now, at least enough for 1 day but this pair of watch is freezes time to time. Disappointing.
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
Howdy Veronika,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how to increase your battery life. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please feel free to check out the resources that I have linked below for your review. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Samsung smart watch app crashes, freezes, or doesn't respond
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how to increase your battery life. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please feel free to check out the resources that I have linked below for your review. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Samsung smart watch app crashes, freezes, or doesn't respond
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
Written by a customer while visiting Samsung US