It's great to hear from you, Dawn. Your feedback is extremely valuable to us as we continue to make improvements. We noticed you reached out to share your thoughts about your Galaxy Watch6 Classic. The Galaxy Watch6 series comes with a larger battery and reduced battery consumption to support its larger and brighter display. With just eight minutes of quick charge, users can add an additional eight hours, perfect for tracking their sleep during the night. The new Personalized Heart Rate Zone feature analyzes individual physical capabilities and defines five optimal running intensity levels to help users set their own goals based on their ability — from burning fat to high-intensity workouts. In addition to over 100 existing workout trackers, the newly added Track Run records the user’s runs on a track, while Custom Workout allows users to build and track their personalized workout routine. Our goal is to make sure our customers enjoy all the features that their devices have available for them. Check out the link attached for instructions on how to monitor your heart rate on your Samsung smartwatch. If you are experiencing a shortened battery life, your watch may not be running the current software update available. We've provided another link that gives you options to help optimize your Watch6 Classic's battery life. If you are still experiencing shortened battery life, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00083511/ (heart rate)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
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