Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
14
1 Star
25
78%of customers recommend this product.
(
113 out of
144)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Customer Rating
3
Disappointed
on February 3, 2024
Posted by: Jenn
from Aberdeen, MD
I just bought the Watch6 and received it 3 days ago. I am disappointed with the battery life. Advertisement says battery will last 40 hours but in the 3 days I've been wearing it, that has not been my experience. I have had to charge it after less than 24 hours. Apparently to get the battery to last, you have to disconnect from using the Smart options such heart monitor and sleep coaching. I also don't understand how it can detect an irregular heartbeat if it has to be moved further up on the arm where I don't wear my watch.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha Jenn,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
All around great buy
on February 18, 2024
Posted by: Bruner
Expertise:Intermediate
Got it a about a week ago despite what people say the battery life is pretty good one been running mine for more than 24 hours and still have 30 percent battery. Bezel and touch screen work smooth and are enjoyable and I can pay with the watch. All in all a really cool watch to have for samsung lovers.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Low battery life
on February 21, 2024
Posted by: QualityReview
I got this watch in September and do NOT like it. The battery does not stay charged long at all. I charged it before going to bed in order to track my sleep, and the battery died within 9 hours. I could not use it for a morning walk without having to wait until it was charged again. I'm basically stuck with an expensive watch that doesn't perform to it's cost for sure. I definitely would NOT recommend this watch.
Response from Samsung USBy Social Commerce, February 23, 2024
Howdy QualityReview,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy6 Watch only has a 12 Hour Battery
on February 26, 2024
Posted by: Zenzen
Expertise:Intermediate
Despite the specs comma this battery typically last twelve to fifteen hrs. Today, I only took three thousand steps and the battery died sfter 12 hrs. Samsung will blame third party apps next But the reality is Samsung battery technology. That's not good.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, February 26, 2024
Good day Zenzen,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the provided resource or if you have any questions for us by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the provided resource or if you have any questions for us by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life doesn't last a day
on February 26, 2024
Posted by: Anita
from New york
Expertise:Intermediate
I purchased my watch on September 2023, since de beginning I have problems with the battery. I just use my watch to work and dind notice that much but now the battery life didn't even last a day.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, February 26, 2024
Hi Anita,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you have any questions for us after reviewing the provided resource, feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you have any questions for us after reviewing the provided resource, feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life
on February 26, 2024
Posted by: Wrestling ref
I referee sports. Terrible battery life. Have not seen it last a full day since I have had it. Very disappointed.
Response from Samsung USBy Social Commerce, February 26, 2024
Hi there Wrestling Ref,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is wonderful for those unexpected situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your Uber on your way to catch your flight, having your device stolen from your briefcase, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn more about how to increase your watch battery life. Let us know if you would like any additional assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is wonderful for those unexpected situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your Uber on your way to catch your flight, having your device stolen from your briefcase, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn more about how to increase your watch battery life. Let us know if you would like any additional assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 5, 2024
Posted by: MATHUUU
Good One and Nice Excellent Performers Good and I Like muumuu
Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery
on March 12, 2024
Posted by: Hotrick007
from Euless, TX
This watch chews up the battery and spits it out for breakfast!! I have to charge it at least 4 times a week!! Yes I turned off the always on diplay and most other features. But whats the purpose of having all these fancy add on apps if you are spending most of your time charging the battery. I love the watch but I hate the battery. Samsung had to of know the battery would be an issue (for not lasting) and did nothing about it. The worst part about the watch is when you are not paying attention to when the battery needs charging (because all you get for notification is two vibrations and disappearing screen stating the battery mode is changing to conserve power) and the watch dies and then you charge the watch a day or so later, The watch has to be maually turned back on. you could out the watch back and wear it for most of the day and finally go to look at it, LOL, and the screen doesn't light up because you forgot to turn it back on!!
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, March 14, 2024
Hiya Hotrick007,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US