Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Average customer rating
4
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
134
4 Stars
34
3 Stars
26
2 Stars
14
1 Star
25
78%of customers recommend this product.
(
113 out of
144)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm BT - Silver - (2023)
Customer Rating
3
No way to charge when I bought it
on December 2, 2023
Posted by: steve
Watch came with a charger that is not a USB but a USB - C so I could not use it for 2 days until Ibought a plug with a USB C/ Why I dont know.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, December 4, 2023
Hey Steve,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers and adapters are sold separately. For your convenience, I have linked an article titled, "Find the right charger for your Samsung smart watch" if you would like any further information about charging your smart watch. Please feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00088982/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers and adapters are sold separately. For your convenience, I have linked an article titled, "Find the right charger for your Samsung smart watch" if you would like any further information about charging your smart watch. Please feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00088982/
Written by a customer while visiting Samsung US
Customer Rating
4
Classic & stylish but a questionable battery life
on December 4, 2023
Posted by: Jerry
Expertise:Intermediate
Absolutely love the Galaxy Watch 6 Classic. A few things to touch on, first off the battery. As others have stated this could have a better battery life, I have to charge this every day or every other day. I traded my Galaxy Watch 3 which had a better battery life, believe it or not I charged that watch every weekend! The other thing is that I had the Titanium version which I believe that I should have got a little more in trade in credit. I have also read other reviews about this watch feeling heavy, however that is not the case, compared to the GW3 this feels lighter and more comfortable. This watch is stylish and functions as it should. All in all I am happy with this watch, 4 stars due to the battery life.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 6 Classic is the way to go!
on December 5, 2023
Posted by: Will D
from South Carolina
Expertise:Intermediate
Very happy with this watch! Glad they brought back the rotating bezel. At first I thought the classic size might be too large and uncomfortable. But the weight feels good and it's not bulky at all.
Is there much difference from the Watch 5? Not really... I was worried that the battery life might not be as good as my previous watches. But after watching enough reviews, you can see that the first few days the watch learns your power usage. So far I haven't had an issue with battery life.
The rotating bezel is an amazing addition! The screen is the perfect size for a person like me that may have larger finger tips. I have no problem typing out a quick text reply.
Definitely a great upgrade from my Watch 5 using the trade-in option!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures
on December 6, 2023
Posted by: Tnlat
I bought Galaxy watch 6 Classic, 47mm about a month ago traded in my watch 4. Truly satisfied with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unstable software
on December 15, 2023
Posted by: Mizboy
from NJ
Expertise:Expert
Unstable software after upgrading software to latest one. Not able to change the watch faces by doing home display long press. Showing "Display on" only not matter enable or disable. Also belt changing switch is also hard to press.
Features
5
Performance
2
Design
2
Value
2
(click to see the video)
Response from Samsung USBy Social Commerce, December 21, 2023
Hi there Mizboy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there but but very good
on December 16, 2023
Posted by: Evad
Almost, but not quite, perfect. I like the health features, with epilepsy I like the fall detection. Prefer old style analog faces, wish it was easier to make my own...how hard is it to pick parts of an image and place them round a 360 degree circle. But most of all I wish I could change the hourly chime, the audio source can only be set for the phone ring and Notifications. Why not for the hourly chime, I have the Greenwich Time Signal as and audio file and would prefer it. Problems ae mostly of that style, excellent functionality but feeling it's not finished.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice smartwatch
on December 18, 2023
Posted by: myricknsa
from San Antonio
Expertise:Expert
Nice watch. I just bought it and I'm satisfied so far with all it has to offer. The 1 thing that makes me impatient is the fact that it charges slow. But that's just a me thing. The watch does everything as advertised and if necessary I'll come back in a few weeks if there are any noteworthy comments good or bad.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Hmmmmm
on January 6, 2024
Posted by: Banana1978
I really love this watch. But.... for some reason I cannot get a consistent notification vibration. It will vibrate sometimes and other times it will not.
Response from Samsung USBy Social Commerce, January 8, 2024
Hey there Banana1978,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US