Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
33
4 Stars
10
3 Stars
4
2 Stars
1
1 Star
2
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Posted by: Ketj
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Just traded in my s23 ultra to s24 ultra. It's lighter, great quality picture and video display. AI features are amazing. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jorge H
Verified Purchase:Yes
Face unlock with front camera is not good with low light condition. The phone is sold as "unlocked" but it was not compatible with Xfinity mobile network.
Response from Samsung USBy R&R Team, October 9, 2024
Hi Jorge! Thank you for sharing your thoughts on the Galaxy S24 Ultra with us. We always appreciate hearing from our valued customers. The S24 Ultra offers a Face recognition feature, allowing users to unlock their device and verify their identity in certain apps using their face. If you are experiencing difficulty with Face recognition, you can try re-registering your face. To do this, go to Settings, then tap Security and Privacy, followed by Biometrics and Face Recognition. Enter your credentials and then tap Remove face data to clear your existing data and start afresh. If you need further assistance, please reach out to us. We'd like to gather more information about your experience and work together to find a resolution. Please contact us at Samsung Support so that we can provide further assistance. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ben R
from El Centro, Ca
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S24 Ultra 1TB is even better than expected. This phone has so many features and is really fast. My wife loves her new phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing
on October 17, 2024
Posted by: JLeger
I brought it while ago and it was amazing, I personally like the the pen, it made ot easy to write with when I'm taking notes and more
Written by a customer while visiting Samsung US
Posted by: Mei nei
Expertise:Beginner
Verified Purchase:Yes
Still experience it but sofar so good. Great quality camera
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jerrt
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Very good phone. Exactly what I expected coming from Samsung. State of the art electronics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chief
from Katy, Texas
Expertise:Intermediate
Verified Purchase:Yes
Pricy but the phone is a high quality piece of electronics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Kenneth
Verified Purchase:Yes
Definitely a good upgrade from the 23u. I feel like the bild quality is improving. Camera quality is important and samsung is definitely bringing it to the next level.
I would recommend this to a friend!
Written by a customer while visiting Samsung US