Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
33
4 Stars
10
3 Stars
4
2 Stars
1
1 Star
2
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Posted by: A Concerned American
Expertise:Expert
Verified Purchase:Yes
The phone is great, but Samsung Global Goals is WEF trash. Why do companies put their pseudo religious globalist trash on your phones? Take the profits and do whatever you want, but stop forcing it down the throats of the public.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Not recommend
on February 29, 2024
Posted by: Ignacio
This phone locks itself.... let's say 10 times out of the week. Trying to video tape and phone kicks you out. Also phone has a glitch. Not recommend.
Response from Samsung USBy Social Commerce, February 29, 2024
Good day Ignacio,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. By default, your S24 Ultra locks automatically when the screen times out. You can easily configure your screen lock options to unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature. Here's how: 1. From Settings, tap Lock screen and AOD > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 2. Tap to enable showing notifications on the lock screen. The following options are available: * Show content: Show notifications in the Notification panel. * Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. 3. Tap Done to exit the menu. 4. Configure the following screen lock options: Extend unlock - this is the option that I mentioned earlier. However, you do have additional options available like: * Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. * Always On Display: Enable the Always On Display screen. * Touch and hold to edit: Choose whether to allow items on the Lock screen to be edited by touching and holding them. * Roaming clock: Show the time both where you are and at home while you are roaming. * Widgets: Tap to edit the widgets that appear with the clock on the Lock screen. * About Lock screen: Update the Lock screen’s software. For your convenience, I have added a link below to your device manual just in case you would like to customize any of your other settings of your device. In regard to the glitch that you mentioned, I would love nothing more than to be able to assist you with that but without having any more details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support when you have some free time available to conduct some troubleshooting on your device. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. By default, your S24 Ultra locks automatically when the screen times out. You can easily configure your screen lock options to unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature. Here's how: 1. From Settings, tap Lock screen and AOD > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 2. Tap to enable showing notifications on the lock screen. The following options are available: * Show content: Show notifications in the Notification panel. * Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. 3. Tap Done to exit the menu. 4. Configure the following screen lock options: Extend unlock - this is the option that I mentioned earlier. However, you do have additional options available like: * Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. * Always On Display: Enable the Always On Display screen. * Touch and hold to edit: Choose whether to allow items on the Lock screen to be edited by touching and holding them. * Roaming clock: Show the time both where you are and at home while you are roaming. * Widgets: Tap to edit the widgets that appear with the clock on the Lock screen. * About Lock screen: Update the Lock screen’s software. For your convenience, I have added a link below to your device manual just in case you would like to customize any of your other settings of your device. In regard to the glitch that you mentioned, I would love nothing more than to be able to assist you with that but without having any more details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support when you have some free time available to conduct some troubleshooting on your device. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
A better phone for me
on February 12, 2024
Posted by: airwolf
I have the s23 but now I want the s24 it seems to be a lot better
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and long lasting battery life
on March 8, 2024
Posted by: Hilda
from Wisconsin
The best Samsung phone I have ever purchased so far and I'm so happy I did.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great future the best
on March 30, 2024
Posted by: Solution Auto Electric
from Massachusetts
Expertise:Beginner
Wow this is the best🤝👍 Recommend it to friend and family😛💙
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Aaaa
from New York
Expertise:Intermediate
Verified Purchase:Yes
Upgrading from S21. This S24 ultra seems great but the screen colors look washed out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lazarus
from WA
Expertise:Expert
Verified Purchase:Yes
Amazing phone. Couldn't be more happy with my experience so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Royce
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
Awesomeness is all i can say. I upgraded from a s20 and this thing rocks my world. The battery last all day. So easy to use and set up. Transferring my old phone to this one was a breeze
I would recommend this to a friend!
Features
5
Performance
5
Value
3
Written by a customer while visiting Samsung US