Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
33
4 Stars
10
3 Stars
4
2 Stars
1
1 Star
2
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB (Unlocked) - Titanium Black
Posted by: AZgingerCop
from Phoenix AZ
Expertise:Expert
Verified Purchase:Yes
Not a tremendous leap from the S23 Ultra but I got a good trade in and this model is compatible with magnetic cases and mag safe accessories, so I got it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I have had the phone for a month now and my experience has been great. Very fast and responsive, great quality phone. I can say without a doubt this that been the best S experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sarvis
from SC
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy S24 is an amazing phone. I have plenty of storage. The phone hands down is the best phone on the market in my opinion. You can do anything with this phone. There are so many features on this phone. This is an all around business, personal phone. The camera is awesome. There are so many thing you can do with the different settings in the camera. The S Pen is accurate. This is by far the best S series phone ever!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Apx2fly
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
The best Android phone I've owned since Blackberries went away, but it's buggy, and w a y too complicated/unintuitive to set up, and to learn all of its features. Some of the photo colors are way off too.. I had an orange sunset renditioned yellow. Yikes. I'd also like to see the camera manual mode more real camera-like. I don't like iPhones, but still think they have the edge with photos, video, and sound quality. As a closing note, I give a lot of credit to Samsung for their comprehensive and caring 24/7 support.. that's a really nice feature in this day and age..
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Billy834
from Orlando Florida
Verified Purchase:Yes
Samsung S24 ultra phone very beautiful smooth and love AI.
No, I would not recommend this to a friend.
Features
5
Written by a customer while visiting Samsung US
Posted by: Micron
from New York
Expertise:Expert
Verified Purchase:Yes
Everything needed is in thia phone. Amazing phone.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Spen is amazing with the pressure levels making the phone great for artists but the anti glair glass scratched easily
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
from CA
Verified Purchase:Yes
The phone gets so hot even by just only using the video call of messenger.
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, July 29, 2024
We appreciate your outreach, Chris. We value all our customers' feedback. It seems you are contacting us regarding your S24 Ultra and concerns about the battery overheating. The Samsung Galaxy S24 Ultra follows the impressive Galaxy S23 Ultra and also incorporates cutting-edge Galaxy AI technology, which enhances the tasks you frequently perform on your phone. Both phones boast an expansive 6.8-inch QHD+ Dynamic AMOLED 2X display, offering exceptional brightness and Adaptive Vision Booster technology. However, the Galaxy S24 Ultra features Samsung's brightest screen ever, with an impressive peak brightness of 2,600 nits, compared to the 1,750 nits of the Galaxy S23 Ultra. Please refer to the link attached below to help keep your device at its optimal temperature. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US